OCCUPATIONAL HEALTH RECEPTION AND TECHNICAL SUPPORT

Personnel Area: Corporate Services 

Branch: People and Culture  

Salary Range: Band 4 $89,207 - $95,764 per annum + Super,17.5% leave loading in a 36.25 hrs/week. 

(Remuneration stated is for the full-time positions) 

Work type: Temporary Full-time 

Duration: Up to 2 years (Extension/s thereafter but not guaranteed). 

Location: Brisbane Square – 266 George Street Brisbane City 

Brisbane City Council is one of Australia’s largest local government employers, with over 10.000 employees. We have almost 400 job types across a broad range of service areas, with roles that serve our community. 

We employ an inclusive and diverse workforce, with great benefits and flexible work options. 

The Team  

The Occupational Health and Rehabilitation Team plays an important role to drive a Zero Harm agenda across Council, through the provision of services that support employee health and assist Council to comply with workplace health and safety laws. The team also works closely with City WorkCover who manages Council’s self-insurance licence, through the provision of workplace rehabilitation services to ill/injured employees.  

The Role 

Manage front of house, reception services, respond to phone and email enquiries and maintain accurate health records in compliance with retention standards to provide professional medical administration to support all employees across the organisation.  

You will also be responsible for calendar appointments, procurement and invoice processing and continuously reviewing and improving our processes. Work together with our small team to encourage collaborative stakeholder relationships, mentor and guide team members and balance competing priorities to meet deadlines while driving customer service excellence.  

At Council, Zero Harm is everyone’s responsibility, we all play an active part in looking after our health, safety, and wellbeing, including being fit for work. 

If you excel in a busy, well organised and collaborative environment where customer service is at the forefront, then this opportunity to join the Occupational Health and Rehabilitation team could be for you. 

To be successful you will have: 

• highly developed verbal and written communication skills 
• demonstrated experience in a complex customer service environment with experience in effectively resolving customer concerns 
• excellent interpersonal skills, including experience liaising with people at all levels throughout the organisation and with external customers 
• previous experience in a medical or clinical environment with a knowledge of medical terminology, will be highly regarded 
• demonstrated administrative, organisational and time management skills 
• proficiency in using computer software packages 
• a C Class Drivers’ Licence. 

Council’s Employee Value Proposition allows you to grow your career to deliver a better Brisbane. With career progression opportunities as well as benefits that matter, our focus on culture and wellbeing will make you proud to work for Brisbane City Council as we prepare for the Brisbane 2032 Olympic and Paralympic Games and beyond. 

Benefits of working for Council include:  

• flexible working hours, and flexible arrangements  
• free gym and wellness centre  
• award winning superannuation fund  
• generous leave provisions  
• competitive salary.   

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your interest and experience in line with the role. 

This role may require a Criminal History Check, or you may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role. 

For more information: Please call Penny Fedin on 07 3178 1155 

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Application Closing Date: Wednesday 28 January 2026 at 11:55pm AEST. 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.