INTERNAL ONLY - COUNCILLOR SUPPORT OFFICER

Personnel Area: Governance & Legal Services

Branch: Governance Council and Committee Svcs

Salary Range: Band 5 $95,346 - $108,078 + Superannuation

(Remuneration stated is for the full-time positions)

Work type: Permanent Full-time

Commencement: November 2025

Location: Brisbane Square

Our Business

Governance and Legal Services (GLS) plays an important role providing support to Council’s elected representatives, Chief Executive Officer, Group Executive & General Counsel, GLS and General Manager, Governance, Council and Committee Services (GCCS) and all council programs. GLS provides trusted advice to ensure Council’s business is delivered through the provision of effective governance.

GCCS includes the following key areas: General Manager’s Office, Policy and Compliance, Council and Committee Liaison Office, Office of the Disputes Commissioner and Councillor Support.

The Role

This role reports directly to the Councillor Support Manager as a part of the Councillor Support team within GCCS to provide high quality administrative support and customer service to a diverse set of key stakeholders. As a Councillor Support Officer, you will be responsible for ensuring completion of day-to-day processes including records management, invoice coordination and management, scheduling activities, written communications, and general administration support.

You will demonstrate excellent stakeholder management skills and the ability to resolve customer queries, manage competing demands and re-prioritise when the unexpected arises. This role will also require you to compile various registers and documents to meet legislative timeframes and liaise with customers to ensure these are submitted within the timeframes.

To be successful you will have:

• demonstrated experience supporting senior managers with efficient administrative support services
• strong problem-solving skills and ability to research, compile and coordinate information to meet legislative timeframes
• well-developed written and oral communication skills with ability to liaise and negotiate with all levels of the organisation
• demonstrated time management and organisation skills, with the ability to prioritise tasks 
• high level of computer literacy, including proficiency in word processing, spreadsheeting, presentation software, email/Outlook
• experience in a similar role with a strong understanding of Brisbane City Council structure, processes and protocols is highly desirable.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary. 

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

This role may require a Criminal History Check.

For more information: Please call Cassandra Lee on 07 3403 0026.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Sunday 24 August 2025 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. #LI-DNI