TRAINING ASSURANCE AND SYSTEMS LEAD

Personnel Area: Public Transport Services  

Branch: Strategy and Network Services 

Salary Range: Band 7 $132,572 - $144,942 + Superannuation 

Work type: Temporary Full-time 

Duration: Up to 3 years. Office based role.  

Location: Brisbane Square  

Our Business  

Public Transport Services plays a vital role in keeping Brisbane moving. From planning for future growth to delivering reliable services today, the Group supports a connected, accessible and liveable city.  

Our Branch  

Network, Strategy, Planning and Design branch is responsible for a range of strategic and business planning activities, including the planning of Council’s evolving public transport network. This involves the development of service initiatives to accommodate future growth, embrace technological change, and deliver enhanced network integration.  

The role 

Reporting to the Manager, Capability Training and Assurance, you will provide expert leadership across training assurance, governance, accreditation, compliance and learning systems, ensuring training delivery is consistent, evidence-based and aligned with operational, organisational and regulatory requirements. 

This new role is an exciting opportunity to influence training quality and compliance across critical functions of Public Transport Services. You'll work with experienced leaders, contribute to organisational capability and help ensure our workforce is equipped to deliver safe, reliable and effective services for our community. 

You will play a key role in strengthening organisational capability by implementing assurance frameworks, monitoring compliance, overseeing quality and moderation processes, and driving continuous improvement across public transport training programs. 

You will be responsible for: 

• Developing and maintaining a robust training assurance framework that supports compliance, consistency and quality outcomes across all training streams 
• Leading governance, optimisation and assurance of learning systems, ensuring data integrity, compliance reporting and effective workforce capability management 
• Monitoring and reporting on compliance with training standards, competency requirements, legislation, regulatory obligations and accreditation frameworks, identifying risks and recommending corrective actions 
• Leading moderation, validation and assurance activities to ensure training delivery, assessment practices and competency outcomes are consistent, compliant and fit for purpose 
• Identifying training-related risks and implementing governance controls to support safe, compliant and effective operational outcomes 
• Analysing training, compliance and performance data to identify trends, risks and opportunities for improvement 
• Delivering assurance reporting and insights to senior leaders critical for risk management and continuous improvement. 

To be successful, you will bring: 

• Demonstrated experience leading assurance, audit, compliance, quality or governance activities within a complex and operationally focused environment 
• Experience administering or managing software systems such Learning Management Systems and enterprise software platforms, with a focus on data integrity and reporting 
• Experience undertaking or coordinating audit, validation, moderation or quality review activities within a training, competency or operational assurance environment 
• Strong analytical skills and the ability to interpret training, compliance and performance metrics to inform decision-making 
• Knowledge of regulatory, compliance and accreditation requirements relevant to operational training environments 
• Proven experience developing and implementing assurance frameworks, policies, procedures and standards 
• Excellent stakeholder engagement, communication and influencing skills. 

Desirable:  

• Experience within public transport or other regulated operational environments 
• Relevant qualification in training, quality assurance or business management. 

Benefits of working for Council include:  

• flexible working hours, and flexible arrangements  
• free gym and wellness centre  
• award winning superannuation fund  
• generous leave provisions  
• competitive salary.   

Benefits of working for Council: CLICK HERE 

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position. 

This role may require a Criminal History Check, or you may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role. 

For more information: Please call Lillian Moriarty on 07 3178 7205.  

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Application Closing Date: Friday 28 August 2026 at 11:55pm AEST. 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. 

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council.