INTERNAL ONLY - PRINCIPAL PROGRAM OPERATIONS OFFICER

Personnel Area: Corporate Services

Branch: Information Services

Salary Range: Band 8 $150,432 - $162,791 + Superannuation

(Remuneration stated is for the full-time positions)

Work type: Temporary Full-time

Duration: Up to 2 years

Location: Brisbane Square

Our Business

Brisbane City Council is Australia’s largest local government, with more than 9,000 employees, an annual budget of almost $4 billion and assets in excess of $34 billion. As an organisation we are dedicated to ensuring the Brisbane of tomorrow becomes even better than the Brisbane of today. We nurture innovation, value sustainability, and support strong economic growth. 

Information Services branch (ISB) supports and enables nearly all of Council’s day-to-day activities and services through efficient, flexible, and innovative ICT solutions. We lead the ICT strategy that supports the business objectives of Council as a whole, as well as information management and ICT service delivery in Council. 

The Role

We are seeking a Principal Program Operations Officer to provide senior operational, governance and coordination support to the Program Management Team. The role is responsible for overseeing strategic and operational forward planning, ensuring agreed actions are progressed, monitored and delivered to a high standard. Working closely with the Program Management Team, you will operate against agreed performance standards, applying sound professional judgement and providing advice on initiatives and proposals that support the Program’s goals and objectives. You will also identify and proactively manage emerging risks, issues or concerns that may impact successful delivery.

As the central contact for governance matters, you will coordinate responses to executive teams and committees, manage relationships across the Program Management Team and wider stakeholder group, and ensure coordinated and timely action. The role includes managing the operation of the Program Management Team’s office, establishing effective systems for correspondence and document management, building strong relationships with senior managers, preparing high-quality correspondence, reports and submissions, and representing members of the Program Management Team at nominated meetings and forums with confidence and discretion.

To be successful you will have:

• demonstrated experience providing high-quality professional advice, interpretation and insights to senior management on complex corporate strategy, planning, performance and governance matters
• highly developed analytical, research and problem-solving capability to synthesise complex information, identify emerging or contentious issues, and develop practical, well-reasoned options and recommendations for resolution
• proven ability to build strong relationships, influence effectively, and motivate others to achieve key work priorities
• exceptional verbal, written and negotiation skills, with a demonstrated ability to research, prepare and present high-quality briefings, reports and presentations, effectively influence and liaise with senior executives and managers
• proven leadership capabilities consistent with Council’s Leadership Blueprint.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary.

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position against the key selection criteria.

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

This role will require a Criminal History Check.

For more information: Please call Larissa Robl, Talent Partner, on 07 3178 4280.

Application Closing Date: Sunday 3 May 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. #LI-DNI