ICT PROGRAM MANAGERS

Group: Corporate Services

Branch: Information Services

Work type: Temporary Full-time up to July 2027 (with possibility for extension)

These positions attract a competitive remuneration and benefits package dependent on the skills and experience of the successful candidate. This is in excess of $145000 pa plus super. with generous leave allowances, many benefits and leave loading.

Location: Hybrid working, Brisbane Square, 266 George St, Brisbane

The Information Services branch (ISB) at Brisbane City Council are seeking Program Managers to drive delivery excellence across our strategic ICT portfolio.

Our Business: We are Australia’s largest local government, with over 9,000 employees, an annual budget of almost $4 billion and assets in excess of $34 billion. As an organisation we are dedicated to ensuring the Brisbane of tomorrow becomes even better than the Brisbane of today. We nurture innovation, value sustainability, and support strong economic growth.

Our Branch: Information Services branch (ISB) supports and enables nearly all of Council’s day-to-day activities and services through efficient, flexible, and innovative ICT solutions. We lead the ICT strategy that supports the business objectives of Council as a whole, as well as information management and ICT service delivery in Council.

These roles: If you are looking for a challenge, a high-impact, career-defining role, then this could be the opportunity for you! Our Program Managers are critical to the success of ISB’s delivery of projects to maximise dependability of Council’s information and communication technology (ICT) systems. You will collaborate with a diverse range of senior leaders across Australia’s largest Council, ensuring that projects and our teams deliver value, meet performance targets, and are executed with risk management and strong stakeholder engagement.

Play a key part in strengthening our internal capability under the Corporate Services strategy. This is a unique opportunity to work within a large technology environment, support excellent customer service and achievement of consistent service level standards. You will lead engagement with stakeholders at all levels, navigating organisational complexity and driving staff engagement, commitment, and clarity of purpose. 

What will you be doing? 

• Leading end-to-end program delivery across multiple project streams, ensuring alignment with strategic objectives, on-time delivery, and budget control
• establishing and managing robust governance and reporting structures to support transparency and accountability
• providing strategic direction and hands-on leadership across project managers, coordinators, and technical delivery teams
• acting as a key liaison between delivery teams, business stakeholders, and executive sponsors to ensure alignment, buy-in, and communication clarity
• driving continuous improvement in delivery practices, reporting processes, and team efficiency
• identifying, tracking, and mitigating program-level risks, issues, and interdependencies
• overseeing delivery plans, executive updates, performance metrics, and funding requests to demonstrate value realisation.

What will you need to bring to the role? 

• Proven experience delivering large-scale, complex programs involving ICT infrastructure, business systems, or enterprise-wide transformation
• strong governance mindset with experience managing multi-stream delivery environments and leading program-level reporting and controls
• demonstrated leadership capability with the ability to inspire and guide diverse delivery teams toward shared outcomes
• excellent stakeholder management skills, with the ability to influence and engage across delivery teams, business units, and executive stakeholders
• financial oversight skills, including experience with budgeting, forecasting, and benefits tracking
• outstanding communication and presentation skills, with the ability to simplify complexity and report with impact
• continuous improvement mindset and a focus on delivery excellence and team effectiveness.

Why join us:

• Community Impact - join Australia’s largest local Council and make a real difference, delivering projects that directly benefit the community and contribute to the shaping of Brisbane's future.
• Work-Life balance - enjoy flexible work arrangements, personal and professional development opportunities, and generous leave provisions. 
• Dynamic work environment - work in a collaborative, future-focused team that values innovation, inclusion, and excellence.
• Employee Benefits - with access to employee benefits that matter to you - superannuation, free wellness centre membership, end of trip facilities, leave loading, access to volunteer and cultural leave plus many more.

More Benefits of working for Council: CLICK HERE    

How to apply: After perusing the attached position description, click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and one page covering letter, addressed to Ms Jo Poloni, demonstrating your suitability to the position. This role may require a Criminal History Check. A Talent Pool will be created for current and future Program Manager positions over the 12-month period. We have opportunities starting from August 2025

If you may require more information: Please read the advert and attached position description in full and if you have questions, contact Jo Poloni on 07 3178 7783.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Closing Date: Sunday 3rd August 2025 at 11:55pm.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.