INTERNAL ONLY - CITY MALLS OPERATIONS TEAM LEADER

Council’s Employee Value Proposition allows you to grow your career to deliver a better Brisbane. With career progression opportunities as well as benefits that matter, our focus on culture and wellbeing will make you proud to work for Brisbane City Council as we prepare for the Brisbane 2032 Olympic and Paralympic Games and beyond.

Personnel Area: City Planning and Economic Development Services

Branch: 2032 Host City, Global Relations and Economic Partnerships

Salary Range: Band 6 $116,089 - $128,453 + Superannuation 

(Remuneration stated is for full-time positions and effective from 08 October 2025)

Work type: Temporary Full-time

Duration: Up to 12 months (Extension/s thereafter but not guaranteed)

Location: Brisbane CBD

Our Business

The City Planning and Economic Development Services (CPEDS) business plays a crucial role in Brisbane Vision 2031 by focusing on fostering a prosperous economy through partnerships with government, business, and education sectors. This involves attracting businesses, residents, and students to contribute to Brisbane's economic growth and success.

Our Branch

Brisbane is emerging as a global city, primed to capitalise on the economic opportunities arising from our strong domestic and international partnerships.

By leveraging these connections, 2032 Host City, Global Relations and Economic Partnerships (2032HCGREP) Branch aims to stimulate the local economy, expand global presence, and guide strategic decisions to shape the city’s legacy leading up to 2032 and beyond. 

The Role

The City Malls Operations Team Leader plays a vital role in the day-to-day management of Brisbane’s iconic City and Valley Malls, ensuring they remain safe, welcoming, and vibrant spaces for residents and visitors to enjoy retail, recreation, and entertainment experiences.

The Team Leader is responsible for leading an operational team, managing key stakeholder relationships, negotiating and overseeing service agreements, and contributing to policy development, strategic planning, and asset management to ensure the ongoing success and smooth operation of the precincts.

Key responsibilities include monitoring and managing compliance, safety, maintenance, cleaning, landscaping, social issues, events, activity permit management, and retail activity. The Team Leader works closely with traders, retailers, contractors, local law enforcement, residents, as well as representatives from Council, government agencies, and community organisations to ensure exceptional service delivery and precinct upkeep, while playing a key role in strategic and asset planning to sustain and improve precinct infrastructure over time.

To be successful you will have:

• demonstrated capability in Council’s Leadership Blueprint to drive performance excellence
• sound knowledge and application of Workplace Health, Safety, and Environmental policies
• strong interpersonal, verbal, and written communication skills for effective stakeholder engagement
• proven experience in managing complex operations with competing priorities
• ability to proactively monitor issues, identify solutions, and contribute to best practice customer service operations. 

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary. 

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

This role will require a Criminal History Check.

For more information: Please call Andrew Mead (Talent Partner) on 07 3403 0002.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Friday 12 September 2025 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. #LI-DNI