INTERNAL ONLY - ADMINISTRATION SUPPORT OFFICER

Personnel Area: Customer Service 

Branch: Library and Customer Delivery   

Salary Range: Band 3 $82,008 - $87,344 + Superannuation 

(Remuneration stated is for the full-time positions) 

Work type: Temporary Full-time 

Duration: 8 month contract, with potential for extension 

Location: Green Square 

Our Branch 

Library and Customer Delivery (L&CD) connects Brisbane residents, visitors and businesses with a wide range of Council services, information and resources. Through our network of libraries, customer service channels and specialised support services, we make it easy for the community to engage with Council by delivering seamless, connected and customer-focused experiences. Our people play an important role in providing trusted information, responsive service and practical support that helps enhance the quality of life for Brisbane's growing community 

The Role  

As an Administration Support Officer, you'll play a key role in supporting the day-to-day operations of the Library and Customer Delivery Branch through the delivery of purchasing, procurement and administrative services. Working within the team, you'll coordinate purchasing activities, process procurement requests, maintain branch-wide registers and records, support auditing activities, and provide high-quality administrative support that helps ensure the branch operates efficiently and effectively.  

This is a varied and rewarding role where you'll work closely with stakeholders across the branch, manage correspondence and shared inboxes, prepare reports and documentation, and contribute to process improvement initiatives that enhance service delivery. Joining a collaborative and supportive team, you'll have the opportunity to make a meaningful contribution to the services that connect Brisbane residents with Council, while enjoying career development opportunities, flexible work practices and an attractive salary package including up to 14% superannuation 

To be successful you will have: 

• strong administration skills with excellent attention to detail 
• experience in purchasing and using SAP or similar enterprise systems 
• strong organisational skills and the ability to manage competing priorities 
• a customer-focused approach, well-developed written and verbal communication skills 
• a collaborative approach and the ability to work effectively as part of a team. 

Benefits of working for Council include:  

• flexible working hours, and flexible arrangements  
• free gym and wellness centre  
• award winning superannuation fund  
• generous leave provisions  
• competitive salary.   

Benefits of working for Council: CLICK HERE 

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position. 

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility. 

This role may require a Criminal History Check, or you may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role. 

For more information: Please call Anna Bellis on 3178 1902. 

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Application Closing Date: Sunday 30 August 2026 at 11:55pm AEST. 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. 

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council. 

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