WARD OFFICER - WYNNUM MANLY WARD OFFICE

Personnel Area: City Administration and Governance

Branch: Governance Council and Committee Services

Salary Range: AUD: $82,582.00 to $91,307.58 per annum plus superannuation

(Remuneration stated is for the full-time positions)

Work type: Temporary full-time

Duration: Fixed term contract until the next quadrennial election of March 2028 with the possibility of an extension.

Location: Wynnum Manly Ward (please note this an onsite role only)

Our Business

Brisbane City Council is one of the largest local governments in the Asia-Pacific region and one of the biggest employers in Queensland. There are 26 Wards across Brisbane with a Councillor representing each Ward and their constituents. The Governance Council and Committee Services branch is responsible for providing administrative and policy support to the Ward Offices to help achieve the best outcomes for the community.

Our Ward Offices are Brisbane resident’s physical connection to Brisbane City Council and everything the Council offers. At its heart, our Ward Offices are strongly focused on connecting communities, promoting everything Brisbane has to offer and delivering exceptional customer services for residents.

The Ward

The Wynnum Manly Ward Office is proud to be the voice for the residents of Green Island, Lota, Lytton, Manly, Manly West, Mud Island, Port of Brisbane, St Helena Island, Wynnum and Wynnum West. The Wynnum Manly area provides local residents with a bay-side lifestyle that is connected and community orientated, with many residents choosing to live, work and play in their local area.

The Role

We are seeking a Ward Officer to support the Wynnum Manly Ward Office in providing excellent customer service and office administration to deliver great outcomes for local residents and the wider community. As the Ward Officer, you will be the first point of contact for all in-person, telephone and email enquiries and you will have a professional and welcoming demeanour.

Our ideal candidate is someone with a flexible, energetic and agile attitude who is able to take the initiative to keep the office and administration tasks organised. Your professional attitude will enable you to succeed in a busy office environment with competing demands and priorities. Further skills and hands on experience with content writing and video and photo editing for digital channels are highly desirable.

Although primarily based at the Wynnum Manly Ward Office, this role may require occasional travel out of the office to events, which may fall outside of regular office hours (including weekends). This is a full-time temporary role, however applicants seeking part-time, or job share arrangements are encouraged to apply, as these options may be available to the successful candidate/s.

To be successful in this role you will have:

• experience providing exceptional customer service
• excellent administration and organisational skills
• a welcoming and professional demeanour
• knowledge of the local Wynnum Manly area
• previous experience with database management
• the ability to work autonomously and within a small team environment.

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

This role will require a Criminal History Check.

For more information: Please call Zoe Cobon, Talent Consultant on 07 3178 5012.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Sunday 5^th May 2024 at 11:55pm AEST 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.