INTERNAL ONLY - BRANCH COORDINATOR

Personnel Area: Public Transport Services  

Branch: Transport Operations

Salary Range: Band 6 $116,089 - $128,453 + Superannuation

Work type: Permanent Full-time.

Location: Brisbane Square – Office based role

Our Business 

Public Transport Services brings together Commercial and Contract Services, Engineering and Asset Management, Strategy and Network Services, and Transport Operations. From buses and ferries to CityCats, Metro, and e-mobility options such as e-bikes and e-scooters, these branches collectively keep Brisbane moving by managing a diverse transport network. 

Our culture of ‘positive, professional and performance-driven’ sets the benchmark for how we work, as we examine our customers’ needs and expectations, enabling us to align our performance goals and metrics to ensure a high standard of service delivery. 

The Role

This role works closely with the General Manager and Manager, Transport Operations Support to ensure the effective planning, reporting, governance and delivery of branch priorities.

Support the flow of information across the branch, coordinator activities and reporting processes, and contribute to continuous improvement initiatives that enhance operational, safety, governance and customer services.

You will play an important role in ensuring critical actions, briefings, reports and correspondence and delivered accurately and on time while supporting leadership in managing competing priorities and organisational commitments.

In this role, you will:

• Provide high-level coordination and operational support to senior leadership within Transport Operations
• coordinate the preparation, tracking and follow-up of reports, briefing, correspondence and branch actions
• support effective planning, reporting and delivery of key branch priorities
• maintain systems and processes that monitor performance measures, risk, governance requirements and operational activities
• develop and maintain productive relationships with internal and external stakeholders
• develop and maintain productive relationships with internal and external stakeholders
• prepare clear, accurate reports, briefings and customer correspondence
• contribute to strong governance, compliance and record management practices                                                                                                                                                            

  To be successful, you will bring:

• Demonstrated experience providing high-level business, branch coordination or operational support within a complex organisation.
• proven ability to manage competing priorities while supporting senior leaders and coordinating business workflows.
• strong experience preparing, tracking and coordinating reports, briefs, correspondence and actions.
• outstanding stakeholder engagement and relationship management skills.
• exceptional written communication skills, with the ability to produce professional reports, briefings and correspondence.
• strong understanding of governance, compliance, record-keeping and organisational accountability requirements.
• a proven commitment to customer service excellence, workplace safety and continuous improvement.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
•  competitive salary. 

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

This role may require a Criminal History Check, or you may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role.

For more information: Please call Lillian Moriarty on 07 3178 7205.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Sunday 30 August 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council. 

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