INTERNAL ONLY - CENTRALISED RESOURCES ALLOCATION OFFICER

Personnel Area: Brisbane Infrastructure

Branch: Construction, Technical Services

Salary Range: Band 4 $86,107 - $95,764 + Superannuation

(Remuneration stated is for the full-time position)

Work Type: Temporary Full-time

Duration: Up to 24 months

Location: Dara Depot Office Building, ROC Gate and Office Building

 Our Business

Infrastructure Services Group is responsible for delivering and maintaining the city's essential infrastructure, ensuring Brisbane remains a safe, accessible and connected city. Through the delivery of construction, maintenance and operational services, Infrastructure Services Group supports the ongoing growth of the city while providing high-quality services to the community. The area works closely with internal and external stakeholders to ensure infrastructure projects and services are delivered efficiently, safely and sustainably.

Our Branch

The Construction Branch, Technical Services team supports the delivery of critical operational services across Brisbane. The Traffic Control team is responsible for coordinating key resources that enable the safe and efficient delivery of scheduled and reactive works throughout the city. Our team is known for its collaborative approach, strong customer focus and ability to respond quickly to changing operational priorities, making it an exciting and rewarding environment to work in.

The Role

As the Centralised Resources Allocation Officer, you will act as a key point of contact for customers within Infrastructure Services Group, ensuring the timely scheduling and allocation of Traffic Control, Vacuum Excavation, Concrete Material Supply, Concrete/Road Cutting and Variable Message Sign (VMS) resources. You will provide high-quality administrative and business support while maintaining strong customer relationships and ensuring work requests are managed from commencement through to successful completion.

Additionally, you will:

• coordinate and schedule Traffic Control, Vacuum Excavation, Concrete/Road Cutting and VMS resources as well as Concrete Material deliveries.
• liaise with Council staff, subcontractors and clients to ensure timely resource allocation and service delivery
• deliver a high level of customer service to internal and external stakeholders
• prepare reports, correspondence, spreadsheets and other business documentation
• process purchase orders, invoices and ordering requests using relevant business systems
• maintain accurate records, information flows and performance reporting
• support the development and ongoing improvement of administrative systems and processes
• work collaboratively with team members and stakeholders to achieve business outcomes
• manage tasks from initiation through to completion, ensuring effective closure of processes and accurate documentation
• contribute to a positive, high-performing and customer-focused team culture.

 To be successful you will have: 

• strong attention to detail and commitment to accuracy
• ability to follow established processes, procedures and compliance requirements
• excellent organisational and time management skills
• ability to manage competing priorities and meet tight deadlines
• capacity to work effectively under pressure in a dynamic operational environment
• positive attitude and willingness to support team objectives
• strong verbal and written communication skills
• excellent customer service and stakeholder management capability
• sound analytical and problem-solving skills
• high level of computer literacy, including Microsoft Excel and Word
• ability to quickly learn new systems and business processes
• commitment to seeing tasks through to completion and ensuring quality outcomes.

Benefits of working for Council include:  

• flexible working hours, and flexible arrangements  
• free gym and wellness centre  
• award winning superannuation fund  
• generous leave provisions  
• competitive salary.  

Benefits of working for Council: CLICK HERE 

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position. 

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility. 

For more information: Please call Maria Masina 07 3178 4184

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Application Closing Date: Monday 14 September 2026 at 11:59pm

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. 

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council. 

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