PARKING COMPLIANCE OFFICER

Personnel Area: Customer Services 

Branch: Compliance & Regulatory Services 

Salary: Grade 7 $1,469.90 per week (gross) plus superannuation  

Work type: Temporary full-time. Multiple positions available.

Duration: Up to 12 months 

Our Branch  

The Compliance and Regulatory Services (CARS) branch contributes to the health, safety and amenity of Brisbane through a range of licensing and regulatory services related to environmental health; land use and built environment; animal management; natural environment; parking regulation; asset use; and contract management. We do this by providing best practice regulatory services that contribute positively to the quality and lifestyle of the city. We are by nature a customer facing community focussed service delivery organisation. 

The Role  

By joining City Safety’s Parking Compliance team, you will contribute to a safe, accessible and liveable Brisbane through proactive and responsive management of illegal parking matters across the city. In this role, you will apply state legislation and local laws to assess parking offences, resolve issues fairly and consistently, and take appropriate action using education, engagement, mediation and enforcement tools. As a visible representative of Council, you will deliver a customer-centric service by helping residents, businesses and visitors understand parking requirements, supporting safer access and turnover, and reducing the impact of illegal parking on the community.

These field-based Compliance Officer positions require you to be highly motivated whilst working outdoors in a fast paced and mostly autonomous workplace. 

As a City Safety Parking Officer, you will be responsible for: 

• patrolling assigned areas on foot or by vehicle to identify, assess and respond to illegal parking issues that affect safety, access and traffic flow
• applying parking legislation and local laws appropriately, including issuing infringements and taking enforcement action where required
• recording accurate, timely and professional enforcement information to support compliance outcomes, evidence requirements and service accountability
• delivering a customer-centric frontline service by educating the public, responding professionally to enquiries, and promoting voluntary compliance wherever possible.

To be successful you will have: 

• excellent face to face customer service and interpersonal skills 
• an enthusiastic attitude and willingness to learn 
• demonstrated ability to make good decisions whilst working under pressure 
• computer literacy to enable the use of corporate software and technology in the field 
• experience effectively dealing with challenging customer situations. 
• excellent organisation and time management skills to patrol designated areas with limited supervision 
• strong written skills to create accurate reports to be used as enforcement evidence and good communication skills to present evidence in a formal court setting 
• strong observational skills to make sound enforcement decisions, assess safety risk and to interpret parking regulations 
• valid 'C' class driver's licence 

You will be required to work an 8-week rotating roster, covering shifts between the hours of 6:30am and 11:00pm, including weekends and public holidays. 

This role requires a Criminal History Check on preferred candidates and the completion of a pre-employment medical assessment to assess your ability to perform the occupational requirements of the role. 

Benefits of working for Council include:  

• free gym and wellness centre  
• award winning superannuation fund  
• generous leave provisions  
• competitive salary.   

Benefits of working for Council: CLICK HERE 

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and one-page cover letter demonstrating your suitability to the position. 

This role will require a Criminal History Check and you may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role.

For more information: Please email David Ngo - david.ngo@brisbane.qld.gov.au

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Application Closing Date: Tuesday 30 June 2026 at 11:55pm 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.