INTERNAL ONLY - SENIOR DIGITAL PRODUCT OFFICER

Personnel Area: Governance & Legal Services

Branch: City Communication

Salary Range: Band 6 $116,089 - $128,453 + Superannuation (Remuneration stated is for the full-time positions)

Work type: Temporary Full-time

Duration: Up to March 2026 (Extension/s thereafter but not guaranteed).

Location: Brisbane Square

2 Positions Available

Our Business

Brisbane City Council is one of the largest local governments in Australia, delivering essential services and innovative solutions to support a thriving, connected city. We are committed to creating a sustainable, liveable Brisbane through collaboration, technology and customer focused initiatives.

Our Branch

The City Communication Digital Strategy and Innovation team plays a key role in delivering Council’s digital transformation, ensuring our customer-facing platforms deliver seamless, user-friendly and engaging experiences for residents and businesses. We foster a culture of agility, collaboration and innovation, where ideas are encouraged and ownership is valued.

The Role

As a Senior Digital Product Officer, you will take a leading role in managing Council’s external facing digital channels and shaping the future of our digital products. This is an opportunity to lead our key platforms such as the corporate website and MyServices, define product roadmaps, and bridge the gap between strategy and execution.

You’ll work closely with technical teams, vendors and stakeholders to deliver enhancements, monitor performance and ensure best practice in user experience. Success in this role means being able to pivot from proactive to reactive, thriving in a problem-solving environment, and using data driven insights to innovate and improve customer engagement.

To be successful you will have:

• experience in digital product management, including roadmap development and agile delivery
• strong understanding of user experience principles and customer centred design practices
• ability to analyse data and use insights to drive decisions
• excellent communication skills to translate technical concepts for non-technical audiences
• resilience and adaptability within an evolving environment
• knowledge of SEO, digital marketing, emerging technologies.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary. 

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

This role may require a Criminal History Check to assess your ability to perform the genuine occupational requirements of the role.

For more information: Please call Andrew Mead on 07 3403 0002.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Monday 10 November 2025 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

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