BUSINESS IMPROVEMENT OFFICER

Personnel Area: Infrastructure Services 

Branch: Commercial Services and Business Improvement

Salary Range: Band 5 $95,346 - $108,078 + Superannuation

(Remuneration stated is for full-time positions) 

Work type: Permanent Full-time

Location: Regional Operations Centre – Eagle Farm

Our Business

Infrastructure Services Group (ISG) brings together Council's asset management, infrastructure planning, design, project management, construction, services, maintenance and transport operations activities.​

We are committed to creating an inclusive culture that values and embraces all our wonderful differences.

Our Branch

The Commercial Services & Business Improvement (CSBI) Branch's purpose is to drive improvement, agility, and resilience, by providing support to City Standards (CS) and more broadly across Infrastructure Services (ISG), making it easier and safer to deliver outcomes for the community.

The Role

The Business Improvement Officer plays a key role in the journey of continuous improvement – bringing fresh thinking, sharp analysis and clear communication to solve problems and drive meaningful change. This exciting role will be responsible for supporting Infrastructure Services to transform the way we manage safety in supporting our safety strategy aligning with industry best practise and embedding a culture of safety excellence.

Key responsibilities include:

• lead and support safety-focused improvement initiatives across the business
• conduct in-depth research and analysis to drive and develop process and systems improvements, using up-to-date methodologies and tools
• compile and analyse safety data to identify trends and key areas for improvement including transforming it into clear, actionable reports
• track, monitor and report on improvement initiatives and outcomes
• build strong relationships across teams and stakeholder groups.

About You 

To be successful you will have: 

• current C class driver licence
• demonstrated knowledge of continuous improvement methodologies
• well-developed research, analytical and problem solving skills
• strong understanding of Power Bi and the Microsoft Office suite to develop professional documents such as toolbox talks, safety and compliance reports and resources
• knowledge of safety legislation and codes of practice, with the ability to interpret and apply
• strong interpersonal skills with the ability to influence, negotiate, and engage across all levels to drive continuous improvement
• strong written and verbal communication skills
• background in Safety/Project Management viewed favourably.

Benefits of working for Council include:  

• flexible working hours, and flexible arrangements  
• free gym and wellness centre  
• award winning superannuation fund  
• generous leave provisions  
• competitive salary.   

Benefits of working for Council: CLICK HERE 

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload a tailored resume and one-page cover letter demonstrating your suitability to the position.  

For more information: Please call Larissa Robl on 07 3178 4280

Closing Date: Tuesday 12 August 2025 at 11:55pm AEST   

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.