INTERNAL ONLY - BUSINESS SUPPORT OFFICER

Personnel Area: Infrastructure Services Group 

Branch: Public Space Operations  

Salary Range: Band 4 $89,207 - $95,764 + Superannuation (Remuneration stated is for the full-time positions) 

Work type: Temporary Full-time 

Duration: Up to 24 months (Extension/s thereafter but not guaranteed). 

Location: Eagle Farm Regional Operations Centre 

Our Business  

Infrastructure Services (ISG) brings together Council's asset management, infrastructure planning, design, project management, construction, services, maintenance and transport operations activities.​ 

Public Space Operations branch is a service delivery, customer focused and commercially driven business that prides itself on keeping Brisbane’s streets and public spaces clean, green and safe for the enjoyment of residents and visitors alike.​​​​​​​  

The Role  

We are seeking a highly organised and customer-focused Business Support Officer to join our Public Space Operations team. In this role, you will provide high-quality administrative and business support, coordinate and prepare customer correspondence, and help deliver timely, accurate and professional responses to a diverse range of enquiries.  

Working in a fast-paced environment, you will build strong relationships with stakeholders, manage competing priorities, and contribute to continuous improvement initiatives. Success in this role requires excellent communication skills, strong attention to detail, sound judgement, and a proactive approach to delivering exceptional customer service and business support outcomes. 

Reporting to the Business Support Coordinator, this is an exciting opportunity for a motivated professional who enjoys collaboration, takes ownership of their work, and thrives in a dynamic team environment. 

To be successful you will: 

• Have excellent written and verbal communication skills, with the ability to prepare high-quality correspondence and communicate effectively with a range of stakeholders 
• Be highly organised, adaptable, and able to manage competing priorities while delivering outcomes within tight timeframes 
• Enjoy working collaboratively and contribute positively to a supportive, high-performing team environment 
• Demonstrate initiative, sound judgement, and a solutions-focused approach when responding to customer enquiries and resolving issues 
• Maintain a high level of accuracy and attention to detail when preparing documents, managing records, and coordinating business support activities 
• Be proactive, reliable, and customer-focused, taking ownership of tasks and ensuring quality outcomes are delivered on time. 

Benefits of working for Council include:  

• flexible working hours, and flexible arrangements  
• free gym and wellness centre  
• award winning superannuation fund  
• generous leave provisions  
• competitive salary.  

Benefits of working for Council: CLICK HERE 

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.  

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility. 

This role will require a Criminal History Check. 

For more information: Please call Azerina Hukicevic, Talent Partner on 07 3178 5698. 

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Application Closing Date: Wednesday, 2 September 2026 at 11:55pm AEST. 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. 

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council. 

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