- Flexible work arrangements
- Opportunity to work in a team environment and contribute to customer satisfaction
- Work for the largest local government in Australia
Personnel Area: Corporate Services
Branch: Support Services
Salary Range: Band 4 - $89,207- $95,764 + Superannuation
(Remuneration stated is for the full-time positions)
Work type: Temporary Full-time
Duration: Up to 12 months
Location: Brisbane Square
Our Business
In corporate services we support, equip and help guide Council to deliver the Brisbane Vision through centralised corporate services and a customer-focused approach.
Our Branch
Support Services provides Council's key support services under a centralised model. Our efficient back-of-house support ensures more resources can be focused on Council’s front-line service delivery. Support Services provides an enormous range of support to all areas of Council.
The Role
The role encompasses a broad range of responsibilities, including supporting key systems such as Content Manager (RM), CMX (Mincor), LG Hub, and InmailX. Core duties involve delivering user training, provisioning accounts, managing and resolving Helix work orders, and performing maintenance activities to uphold recordkeeping standards, security, and corporate compliance. Additionally, the role promotes recordkeeping awareness and compliance by providing training aligned with the Public Records Act 2023 and contributing to the development of recordkeeping compliance metrics.
This role reports directly to the Team Leader, Information Management Consultancy and Compliance to support the delivery of information management services. This role will see you:
- provide information management consultancy services and advice with all staff levels
- compliance monitoring and reporting
- provision of information management, recordkeeping, and records manager training
- project support for application upgrades.
To be successful you will have:
- experience to facilitate compliance using internal audit concepts and record keeping standards
- ability to support and delivery of information and records management services
- demonstrated experience and the ability to support & deliver information and records management services
- ability to interpret standards & legislative requirements for records management
- ability to supervise, mentor & guide employees in the delivery of records management and mail services.
Benefits of working for Council include:
- flexible working hours, and flexible arrangements
- free gym and wellness centre
- award winning superannuation fund
- generous leave provisions
- competitive salary.
Benefits of working for Council: CLICK HERE
How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.
This role will require a Criminal History Check.
For more information: Please call Steven Harvey on 07 3403 0021.
People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.
Application Closing Date: 30 January 2026 at 11:55pm AEST.
Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.