INTERNAL ONLY - EMPLOYEE SERVICES OFFICER

Personnel Area: Corporate Services 

Branch: Support Services 

Salary Range: Band 4 $89,207 - $95,764 per annum + superannuation 

(Remuneration stated is for full-time positions) 

Work type: 2x Temporary full-time opportunities

Duration: Until June 2027  

Location: Green Square 

Our Business  

Corporate Services supports, equips and helps guide Council to deliver the Brisbane Vision through centralised corporate services and a customer-focused approach. We are committed to delivering better value by continuously improving our people, our processes and our technology. 

Our Branch  

Support Services provides Council's key support services such as administrative services data, reporting and analysis, employee services, financial services, payment and supply services, process and innovation, revenue management, and solution centre. Our efficient back-of-house support ensures more resources can be focused on Council’s front-line service delivery. 

The Role  

The Employee Services Officer provides high quality, timely customer service and operational support to the Employee Services team, HR stakeholders, and Council employees. It involves working in our Supplementary Workforce Services team responsible for Contractor, Consultancy and 3rd Party engagements, delivering customer focused service, maintaining confidentiality, managing data in Council business systems, and ensuring all administrative tasks are completed efficiently and in line with relevant policies and procedures.  

It focuses on building effective working relationships within the team, offering accurate advice on Council processes, and supporting a range of activities including training coordination, procurement, reporting, system support, audits, and testing. 

To be successful you will have: 

• a collaborative approach by contributing to team goals and engaging positively with feedback 
• experience delivering accurate, high‑quality administrative support in a busy environment 
• strong working knowledge of Employee Services systems such as SAP, LMS and recruitment platforms 
• excellent communication and interpersonal skills to engage confidently with stakeholders at all levels 
• the ability to plan, prioritise and manage your workload to meet deadlines and customer needs 
• skills in creating effective templates, tools and process documentation 
• strong analytical and problem‑solving abilities, with a focus on improving processes and systems. 

An understanding of Council HR policies relating to recruitment, selection and learning and development is desirable but not mandatory.  

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position. 

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility. 

This role will require a Criminal History Check. 

Benefits of working for Council: CLICK HERE  

For more information: Please call Cassandra Lee on 07 3403 0026.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Application Closing Date: Sunday 8 March 2026 at 11:55pm. 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. #LI-DNI