- Provide exceptional customer service in everything you do
- Grow your career and deliver a better Brisbane
- Keep our community safe and connected
Personnel Area: City Administration and Governance
Branch: Governance Council and Committee Services
Salary Range: AUD: $82,582.00 to $91,307.58 per annum plus superannuation
(Remuneration stated is for the full-time positions)
Work type: Temporary full-time
Duration: Fixed term contract until the next quadrennial election of March 2028 with the possibility of an extension.
Location: Calamvale Ward (please note this an onsite role only)
Our Business
Brisbane City Council is one of the largest local governments in the Asia-Pacific region and one of the biggest employers in Queensland. There are 26 Wards across Brisbane with a Councillor representing each Ward and their constituents. The Governance Council and Committee Services branch is responsible for providing administrative and policy support to the Ward Offices to help achieve the best outcomes for the community.
Our Ward Offices are Brisbane resident’s physical connection to Brisbane City Council and everything the Council offers. At its heart, our Ward Offices are strongly focused on connecting communities, promoting everything Brisbane has to offer and delivering exceptional customer services for residents.
The Role
The Calamvale Ward Office is proud to be the voice for the residents of Algester, Calamvale, Drewvale, Heathwood, Karawatha, Larapinta, Pallara, Parkinson, Stretton, and part of Forest Lake. The Calamvale Ward is a diverse and vibrant community with a wide variety of local businesses, sporting groups, schools and community organisations.
We are looking for a Ward Officer to support the Calamvale Ward Office in providing great customer service and office administration to deliver great outcomes for local residents and the wider community. Within the role, you may also be required to accompany the Councillor to community events. On occasion, these events may fall outside of ordinary office hours.
You can make this role a success by having a flexible, energetic and agile attitude while demonstrating initiative to keep matters organised. Your professional attitude will enable you to succeed in a busy office environment with competing demands and priorities. You will have experience and success in providing a diverse range of high-quality administrative and customer service tasks and strong computer skills within a fast-paced setting.
To be successful in this role you will have:
- experience providing exceptional customer service
- strong administration and secretarial support skills
- professional and well-developed written and verbal communication skills
- excellent problem solving and research skills
- the ability to work autonomously and within a small team environment
- although not mandatory, fluency in another language (such as mandarin) would be highly desirable.
How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.
This role will require a Criminal History Check.
For more information: Please call Zoe Cobon, Talent Consultant on 07 3178 5012.
People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.
Application Closing Date: Wednesday 24th April 2024 at 11:55pm AEST.
Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.