SERVICE MANAGER ENDPOINT PLATFORM MGMT

Group: Corporate Services

Branch: Information Services

Salary Range: Band 7, range $132,572 - $144,942 plus statutory superannuation (Remuneration stated is for full time) and weekly pay cycle

Work type: Temporary full time, 2 years with potential for extension

Location: Hybrid, office location Brisbane Square, 266 George Street, Brisbane

 Information Services branch are seeking an experienced Service Manager - Endpoint Platform Management Leader to mentor and drive a talented team, leading high-impact improvements that uplift user experience, security, and foster collaborative partnerships both internally and with external providers.

Our Business: We are Australia’s largest local government, with over 9000 employees, an annual budget of almost $4 billion and assets in excess of $34 billion. As an organisation, we are dedicated to ensuring the Brisbane of tomorrow becomes even better than today. We nurture innovation, value sustainability, and support strong economic growth.

Our Branch: Information Services supports and enables nearly all of Council’s day-to-day activities and services through efficient, flexible, and innovative ICT solutions. We lead the ICT strategy that supports the business objectives of Council as a whole, as well as information management and ICT service delivery in Council.

This Position: Ready to make a real impact in Australia’s fastest growing‑growing city? Be part of something that matters. Using your end-to-end experience and technical knowledge in a large enterprise, in this role you will lead a tight-knit team whilst collaborate across our organisation and with vendors, ensuring Council has technology to help Brisbane thrive - today and for the future.

You will lead a high performing team delivering secure, seamless, and modern end-user computing services. You will lead a high performing‑ team delivering secure, seamless, and modern end-‑user computing services. From desktop to mobile, virtual to automated deployment - your expertise will define how our organisation works, collaborates, and delivers. This role ensures service ownership for endpoint services, works closely with cybersecurity teams, oversees configuration policies, application deployment, platform health, compliance, security baselines, end user device strategy and lifecycle, modernization, and continuous improvement.

 In this role you will:

• Shape digital experiences that support Brisbane’s future
• be responsible for the strategy, operation, and performance of Council’s endpoint environment
• work with modern platforms like Intune, SCCM, Azure AD and Autopilot
• drive innovation, reliability, and security across all endpoints
• meaningfully influence service strategy, performance, and outcomes
• lead with purpose in our values ‑driven organisation committed to community impact.

What you will bring:

• Strong leadership aligned to Council’s Leadership Blueprint
• expertise across end-user‑user computing environments and modern device management
• excellent communication and stakeholder engagement skills
• passion for delivering smooth, secure, and user centric‑centric technology services
• proven capability in maintaining standards, documentation, and compliance.

Benefits include:  

• Hybrid work, attractive work hours, and flexible arrangements
• free employee assistance program and free Wellness Centre/gym 
• award winning superannuation fund 
• generous leave provisions  
• competitive salary
• more benefits of working for Council: Click Here.

How to apply:  Ready to elevate your impact? Apply now and help shape the digital workplace of our world‑class city. After reviewing the attached position description, please click the ‘I’m interested’ button to submit your online application. Be sure to upload your tailored resume and your cover letter (maximum one page cover letter) addressed to Jo Poloni, highlighting your suitability for the role.

If you require more information: Contact Jo Poloni, Talent Partner, (07) 3178 7783.

Application closing date: Monday 23rd February 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.