- Full training in a supportive team environment
- Part time hours in a 24/7 shift work environment, with penalties
- Keep Brisbane moving, by making a real difference in this dynamic team
Personnel Area: Brisbane Infrastructure
Branch: Transport Planning and Operations
Salary Range: BAND 4 $82,995 - $89,095 per annum plus superannuation, annual leave loading, overtime, additional shift worker benefits
(Remuneration stated is for the full-time positions)
Work type: Flexible permanent part time - two positions
Location: Brisbane City
Role Benefits:
- guaranteed minimum 20 hours per week
- shift penalties apply to all hours worked (15% weekdays, 50% Saturday, 100% Sunday)
- free on-site parking available for certain shifts
- award winning 14% superannuation contribution
- tight-knit team atmosphere within a large organisation of nearly 10,000 employees, offering extensive career progression opportunities.
Our Business:
Transport Planning and Operations (TPO) have a key role to play in planning and maintaining Council's transport network and in implementing the Transport Plan for Brisbane to enable the efficient and sustainable movement of people and freight. We are all about keeping Brisbane moving, whether that's by using our road network or riding, walking or scooting along one of our many bikeways and shared paths.
The Role:
Brisbane Metropolitan Transport Management Centre (BMTMC) is a joint Queensland Government and Brisbane City Council alliance, whose purpose is to deliver best-practice transport management services to give commuters using the greater Brisbane metropolitan road network safe, reliable commuting with minimal delays.
From our “state of the art” 24/7 Operations Room, the Department of Transport and Main Roads (DTMR), Brisbane City Council, Translink and Transport for Brisbane work together to manage traffic and public transport for almost half the state’s population. This critical business unit manages all traffic and road movements with the primary focus on maintaining the smooth flow of traffic.
Working in a room full of screens, monitors and super high-tech equipment, you and your team can view literally thousands of kilometres of road network at a glance. Use state of the art, multi-dimensional, systems and mapping to respond to real time traffic events, incidents, weather situations and anything else affecting the road and traffic network to provide timely solutions. You will work extensively with the community, police, state government and private organisations to coordinate solutions to road network incidents as they arise. Frequently, you will take calls from people in stressful situations, so your ability to capture the right information under pressure is critical and so your communication skills will need to be exceptional.
As Brisbane is a busy, modern city, requiring around the clock service, you will commit a minimum of 20 hour week on a rotating 24 hour roster.
To be successful you will have:
- experience in responding to real-time, complex situations and delivering quality responses and solutions
- ability to monitor multiple systems using dedicated monitoring systems and dispersed surveillance and data capturing networks
- highly developed written and verbal communication skills including experience in capturing and recording relevant information concisely
- stellar time management skills and experience in delivering under pressure
- demonstrated delivery of high levels of customer service in a high-volume customer service environment
- competent computer and keyboard typing skills.
Want to know more about how we manage our traffic management incidents? Please visit our website BMTMC Traffic Management.
Benefits of working for Council include:
- flexible working hours, and flexible arrangements
- free gym and wellness centre
- award winning superannuation fund
- generous leave provisions
- competitive salary.
Benefits of working for Council: CLICK HERE
How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.
Working in Council means delivering excellent customer service to the people of Brisbane.
This role may require a Criminal History Check.
For more information: Please call Tania Heyblom on 07 3178 2146 or email tania.heyblom@brisbane.qld.gov.au.
Closing Date: 2 June 2024 at 11:59pm AEST.
Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.