INTERNAL ONLY - BRANCH OPERATIONS MANAGER

Personnel Area: Community and the Arts Services  

Branch: Sport and Recreation 

Salary Range: Band 8 $150,432 - $162,791 + Superannuation 

(Remuneration stated is for the full-time positions) 

Work type: Temporary Full-time (Parental leave position) 

Duration: Up to 2 years 

Location: Brisbane Square  

Our Business 

The Community and the Arts Services Group plays a central role in building an inclusive, active and connected Brisbane by delivering cultural, recreational and community services that support wellbeing, celebrate diversity and strengthen community pride. Through various branches we oversee the planning, operation and stewardship of hundreds of community assets, both Council‑managed and leased, while also delivering community development programs and partnerships. The Group focuses on safe, high‑quality venues, strong governance, effective leasing and asset management, and continuous improvement to maximise community value and align services with Council’s strategic objectives. 

Our Branch 

The Sport and Recreation branch within Community and the Arts Services supports an active, healthy and connected Brisbane by enabling community participation in sport and active lifestyles. The branch delivers inclusive sport and recreation programs, manages and supports access to sporting and recreation spaces, and works closely with clubs, organisations and partners through funding, advocacy and strategic support. Its focus is on providing safe, accessible and community‑responsive opportunities that promote wellbeing, social connection and long‑term sustainability across Brisbane’s diverse neighbourhoods. 

About the Role 

We are seeking a highly capable Branch Operations Manager to provide specialist leadership and business management support to the General Manager, Sport and Recreation, and the Branch Leadership Team. 

In this pivotal role, you will lead the management and continuous improvement of business operations, performance frameworks, governance processes, financial management, risk and audit activities, and executive support functions. 

Key Responsibilities 

• Provide strategic and operational leadership, ensuring effective business management and service delivery 
• lead a high-performing, customer-focused culture through strong people leadership, workforce planning, performance management and capability development 
• oversee branch financial management, including budgeting, forecasting, reporting, project bids and resource planning 
• drive governance, risk management, audit, business continuity and continuous improvement initiatives to support organisational objectives 
• build and maintain strong stakeholder relationships while providing strategic advice, representing the General Manager and influencing decision-making across the organisation. 

You will bring: 

• Demonstrated leadership experience in building high-performing, values-driven teams and fostering a culture of excellence 
• strong expertise in financial management, budgeting, business operations and corporate governance 
• highly developed analytical, problem-solving and strategic thinking skills, with the ability to manage complex and sensitive issues 
• proven experience in risk management, audit, business planning and organisational performance improvement 
• exceptional stakeholder engagement, communication and influencing skills, supported by strong knowledge of local government governance, legislation and policy frameworks. 

Benefits of working for Council include:  

• flexible working hours, and flexible arrangements  
• free gym and wellness centre  
• award winning superannuation fund  
• generous leave provisions  
• competitive salary.   

Benefits of working for Council: CLICK HERE 

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position. 

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility. 

This role may require a Criminal History Check, or you may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role. 

For more information: Please call Lillian Moriarty on 07 3178 7205.  

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Application Closing Date: Monday 7 September 2026 at 11:55pm AEST. 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. 

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council. 

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