INTERNAL ONLY - BUSINESS SERVICES MANAGER

Personnel Area: Corporate Services 

Branch: Safety Branch  

Salary Range: Band 8 $150,432 - $162,791 + Superannuation 

(Remuneration stated is for the full-time positions) 

Work type: Temporary Full-time 

Duration: Up to 2 years 

Location: Brisbane Square 

Our Business 

Corporate Services provides the essential support functions that enable Council to run smoothly and efficiently. The group is responsible for ensuring Council has the necessary people, technology and services to support its core operations and strategic objectives. It provides services across a range of functions, including people, finance, digital, procurement, rates, debt management, property management, process and service excellence, project portfolio governance, and project management frameworks and standards. 

Our Branch 

Council is implementing a new operating model for its safety function, including establishing a dedicated Safety Branch. This branch will be Council’s central ‘hub’ of the model, responsible for strengthening governance and collaborating with embedded operational safety teams to ensure coordinated outcomes across the organisation. 

The Role 

The Business Services Manager provides high level, strategic professional and executive support and advice to the Executive Manager Safety, Branch Leadership Team, senior leaders and a range of diverse stakeholders. The role contributes to the overall management, operation and strategic direction of the Safety Branch. This role also manages the office of the Executive Manager Safety. 

To be successful you will have: 

• demonstrated evidence of capabilities in Council’s Leadership Blueprint to deliver performance excellence and a values-based culture 
• demonstrated significant experience in providing high quality professional advice, interpretation and information to senior management across a range of strategy, policy, business and operational issues, while demonstrating an organisational awareness 
• demonstrated capability in analytical research and problem-solving, including the ability to synthesise and summarise complex issues, identify contentious and emergent risks and issues, and develop practical recommendations and options to support effective decision-making 
• demonstrated skills and experience in managing complex organisational projects, including the ability to lead and participate in multidisciplinary project teams that deliver required outcomes 
• highly developed verbal, written and negotiation skills, with proven ability to effectively communicate and develop positive relationships with stakeholders at all levels, including executive and management groups 
• exceptional interpersonal skills to influence, lead and motivate others to achieve strategic, business and branch objectives 
• demonstrated experience in managing sensitive information in a confidential and appropriate manner, and ability to exercise discretion in dealing with sensitive, complex issues. 

Desirable:

Ideally, the preferred candidate will have tertiary qualifications in business, communication, change management, project management or a related discipline, and experience in a strategic role for a large, diverse or complex organisation. 

Benefits of working for Council include:  

• flexible working hours, and flexible arrangements  
• free gym and wellness centre  
• award winning superannuation fund  
• generous leave provisions  
• competitive salary. 

Benefits of working for Council: CLICK HERE 

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position. 

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility. 

This role may require a Criminal History Check, or you may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role. 

For more information: Please contact Karen on karen.flowersbishop@brisbane.qld.gov.au

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Application Closing Date: Thursday 21st May 2026 at 11:55pm AEST. 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. #LI-DNI