- Provide exceptional customer service in everything you do
- Grow your career and deliver a better Brisbane
- Keep our community safe and connected
Personnel Area: City Administration and Governance
Branch: Governance Council and Committee Services
Salary Range: AUD: $82,582.00 to $91,307.58 per annum plus superannuation
(Remuneration stated is for the full-time positions)
Work type: Temporary part-time
Duration: Fixed term contract until the next quadrennial election of March 2028 with the possibility of an extension.
Location: The Gabba Ward (please note this an onsite role only)
Our Business
Brisbane City Council is one of the largest local governments in the Asia-Pacific region and one of the biggest employers in Queensland. There are 26 Wards across Brisbane with a Councillor representing each Ward and their constituents. The Governance Council and Committee Services branch is responsible for providing administrative and policy support to the Ward Offices to help achieve the best outcomes for the community.
Our Ward Offices are Brisbane resident’s physical connection to Brisbane City Council and everything the Council offers. At its heart, our Ward Offices are strongly focused on connecting communities, promoting everything Brisbane has to offer and delivering exceptional customer services for residents.
The Ward
The Gabba Ward Office is proud to be the voice for the residents of Kangaroo Point, Dutton Park, West End, Highgate Hill, South Brisbane and the western side of Woolloongabba. Demographically, The Gabba Ward is one of Brisbane's youngest and most culturally diverse parts of the city, with a high population of renters. The Gabba Ward is also home to a diverse group of residents, including professionals, families, older empty nesters, artists and students alike.
The Role
We are seeking a Ward Officer to support the Gabba Ward Office in providing excellent customer service and office administration to deliver great outcomes for local residents and the wider community. As the Ward Officer, you will be one of the first points of contact for in-person, telephone and email enquiries and you will have a friendly, and welcoming demeanour.
Our ideal candidate is someone with a flexible, solutions based and agile attitude who can take the initiative to keep the office and administration tasks organised. You’ll be joining a small but dedicated and collaborative team. Your solutions based attitude will enable you to succeed in a busy office environment with competing demands and priorities.
Although primarily based at the Gabba Ward Office, this role may require occasional travel out of the office to events, which may fall outside of regular office hours (including weekends). This is a part-time temporary role, 3 days per week, Wednesday, Thursday and Friday.
To be successful in this role you will have:
- experience providing exceptional customer service
- excellent administration and organisational skills
- well-developed interpersonal and communication skills
- a welcoming and friendly demeanour
- knowledge of the local Gabba Ward area
- the ability to work autonomously and within a small team environment.
How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.
This role will require a Criminal History Check.
For more information: Please call Zoe Cobon, Talent Consultant on 07 3178 5012.
People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.
Application Closing Date: Tuesday 14th May 2024 at 11:55pm AEST
Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.