INTERNAL ONLY - BUSINESS ANALYST PRACTICE MANAGER

Personnel Area: Corporate Services 

Branch: Information services 

Salary Range: BAND 8 $145,205 to $157,134 + Superannuation 

Work type: Temporary Full-time 

Location: Brisbane Square 

Are you a business analysis guru with a passion for public service? Do you thrive on setting standards, leading talented people and turning complex problems into community-focused solutions? If so, we want you to lead our ICT Business Analyst Practice!

The Information Services branch (ISB) at Brisbane City Council is looking for a Business Analyst Practice Manager. You’ll be the driving force behind business analysis excellence across the ISB Program of Work. You’ll lead a team of brilliant Business Analysts, set the gold standard for analysis practices and provide business analysis across a diverse portfolio of Council ICT projects.

 A Day in the Life

You might start your morning with a stand-up meeting about digitising permit applications, or debriefing with your team around artificial intelligence, then spend your afternoon running an elicitation workshop with stakeholders relating to cyber security, and end the day celebrating a team win with coffee and cake. No two days are the same—and that’s just how we like it. Our portfolio is extensive, which means you and your team could be working on a variety of exciting projects, making a real difference for our people and the residents of Brisbane.  

Our Business 

Brisbane City Council is Australia’s largest local government, with more than 9,000 employees, an annual budget of almost $4 billion and assets in excess of $34 billion. As an organisation we are dedicated to ensuring the Brisbane of tomorrow becomes even better than the Brisbane of today. We nurture innovation, value sustainability, and support strong economic growth. 

Our Branch 

Information Services branch (ISB) supports and enables nearly all of Council’s day-to-day activities and services through efficient, flexible and innovative ICT solutions. We lead the ICT strategy that supports the business objectives of Council as a whole, as well as information management and ICT service delivery in Council. 

What You’ll Do

• Champion customer-focused innovation and knowledge sharing
• Lead with values and performance excellence, in line with Council’s Leadership Blueprint
• Create, champion, drive and support standards of business analysis across ISB
• Develop strategic business analysis and monitoring strategies, systems and processes enabling consistent and optimal service delivery in line with strategic objectives
• Design monitoring strategies and systems for consistent service delivery
• Oversee the design and delivery of dashboards and reports to track benefits
• Advocate for transparent governance and end-to-end process excellence

What You Bring

• Proven leadership in business analysis and practice development
• Sharp analytical skills and a strategic mindset
• A collaborative spirit, excellent communication skills and stakeholder engagement abilities
• A passion for public service and a commitment to making a difference in the community through technology
• Exceptional leadership, communication, and problem-solving skills

Why join us

Community Impact: Join Australia’s largest local government and make a real difference, delivering projects that directly benefit the community and contribute to the shaping of Brisbane's future.  

Work-Life balance: Enjoy flexible work arrangements, personal and professional development opportunities and generous leave provisions.  

Dynamic work environment:  Work in a collaborative, future-focused team that values innovation, inclusion, and excellence 

Employee Benefits: Access employee benefits that matter to you - including generous superannuation, free gym membership, access to volunteer leave and many more.  

Benefits of working for Council: CLICK HERE 

Ready to lead with purpose and personality? Apply now and help us build a smarter, more connected, more sustainable Brisbane—one project at a time. 

How to apply:  Click on the 'Apply' button below to complete your online application. Please upload your current resume and cover letter (of no more than one page) that demonstrates how you meet the requirements of this role. 

Please note: Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

This role requires a Criminal History Check.

For more information:  Please contact John Hefez on 3178 3859 or john.hefez@brisbane.qld.gov.au

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Wednesday 24^th September 2025 at 11:55pm AEST

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

#LI-DNI