INTERNAL ONLY - SENIOR TEAM LEADER NETWORK COORD CENTRE

Personnel Area: Transport for Brisbane 

Branch: Transport Operations 

Salary Range: (Band 6) $108,005 - $119,507 per annum plus superannuation 

(Remuneration stated is for full-time positions) 

Work type: Temporary full-time 

Duration: Up to 24 months (Possible extension thereafter, not guaranteed).  

Our Business and Branch  

Transportation is the centre of our vibrant City and the glue of daily lives. Transport for Brisbane keeps our City moving, working with stakeholders and delivery partners in supporting and improving the mobility of residents and visitors, 24/7.  

Network Coordination Centre, (NCC), provides real-time network and incident management, championing the services provided by over 1200 buses, seven bus depots, and over 2600 dedicated drivers. The centre is pivotal in ensuring a great experience for our customer focused network, ensuring safety of the bus fleet, drivers and passengers, coordinating all services and transportation to major public events, including critical incident responses. With a zero-harm focus, the centre monitors security for passengers and bus drivers, coordinating evacuation procedures, providing traveller information, service updates; and monitoring vehicles to ensure the timely service of our buses. 

The Role  

This role encourages a healthy work life balance, offering an excellent salary package, ongoing development, values-based leadership and career progression. 

Suiting a customer driven leader this opportunity provides a high tech, reactive, fast paced environment and requires strong emotional intelligence, with focus on exemplary service and agility to lead the (NCC) team forward. With a strong focus on governance this role provides necessary structures for success, driving clarity and direction, enabling the team of up to 15 staff to navigate transportation support with confidence and purpose. 

The role requires availability for flexible working hours/shifts and is based in Brisbane Square, reporting to the Operational Performance Manager.   

To be successful you will have the following attributes:  

• Ability to manage daily operations of a busy control centre environment, providing direction, coordinating staff responses, decision making and prioritisation 
• well-developed analytical skills to evaluate data, providing recommendations and strategic business solutions 
• understanding of, and an ability to apply relevant legislation  
• problem solving, rapid response to events, and stakeholder consultation.   

 Benefits of working for Council include:  

• flexible working hours, and flexible arrangements  
• free gym and wellness centre  
• award winning superannuation fund  
• generous leave provisions  
• competitive salary.   

Benefits of working for Council: CLICK HERE 

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position. 

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility. 

This role may require a Criminal History Check and requires C class driver’s licence. 

For more information: Please call Jo Poloni (Talent Partner) on 07 3178 7783.  

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Application Closing Date: Friday 10th May 2024 at 11:55pm AEST

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. 

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