INTERNAL ONLY - EMPLOYEE SERVICES CONSULTANT

Personnel Area: Corporate Services Branch: Support Services

Salary Range: (BAND5) $95,346.00 - $108,078.00 plus superannuation (Remuneration stated is for the full-time positions)

Work type: Multiple temporary fulltime positions

Duration: 12 months

Location: Green Square, Fortitude Valley

Our Branch

We provide core services and support internal customers to use Council processes, tools and systems to achieve their business needs. Our centralised model groups together our skilled people to deliver efficiencies for Council so more resources can be focused on front-line services.

The Role

Our team supports operational and strategic partners to carry out their day-to-day activities seamlessly, by providing a critical support function to Employee Services. In this role you will facilitate the research, design and delivery of optimisation solutions for our customers. You will undertake reporting, analysis and interpretation, deliver on assurance activities with a focus on reducing risk and proving process improvements.

To be successful in this position you will have:

• high attention to detail and a pro-active approach to working, with a focus on systems, data and reporting, business improvement and customer service
• strong knowledge and experience of Employee Services business systems, such as SAP, learning management and recruitment systems and usage with a high degree of accuracy and confidentiality.
• the ability to assess priorities and manage competing deadlines both independently and as a member of a team
• well-developed analytical and problem-solving skills to address customer request in an efficient manner
• high-level communication, consultation, and stakeholder management skills with the ability to present process improvement solutions to business areas where required.

This is a great role for those who enjoy research, design and delivery of optimising solutions, and are committed to continually enhancing our customer experience.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary.

Benefits of working for Council: CLICK HERE

This role will require a Criminal History Check.

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

For more information: Please contact Mina Manning on 07 3178 0989

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Monday 22 September 2025 at 11:55PM AEST

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

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