SENIOR CONTRACTS OFFICER

Personnel Area: Infrastructure Services

Branch: Public Space Operations

Salary Range: Band 5 $98,778 - $111,969 plus 14% Superannuation (Remuneration stated is for full time positions)

Work type: Permanent fulltime

Location: Regional Operations Centre, 20 Tradecoast Dr, Eagle Farm QLD 4009

Are you ready to coordinate contract operations and support reliable service outcomes across a diverse contract services portfolio?

We are looking for a values driven Senior Contracts Officer who can coordinate day to day contract activities, support contractor management and help deliver safe, compliant and customer focused outcomes.

Public Space Operations, through its Contracts Management function, delivers a wide range of contract-based services across the city, supporting clean, safe and well-maintained public spaces.

The Role

As a Senior Contracts Officer, you will coordinate day to day contract operations within an allocated Contracts Management work stream.

You may be assigned to support one of the key streams within the team, including Planning and Analytics, Delivery and Performance, Governance, or Customer and Stakeholder activities. Allocation to a stream may change over time based on operational priorities, service needs and the requirements of the broader Contracts Management function.

You will support contract delivery through approved processes, coordinate contractor engagement and follow up, maintain accurate records and evidence, and support reporting, assurance and customer outcomes across the team’s Plan, Do, Check, Act operating model.

In this role, you will:

• Coordinate the day-to-day work program for the allocated contracts work stream, including setting priorities, sequencing tasks, monitoring workflow and meeting agreed deadlines.
• Support contractor management by coordinating routine contractor engagement, clarifying requirements, progressing actions and maintaining performance and issue records.
• Support contract performance activities, including tracking service levels, identifying exceptions and contributing to corrective actions and verification of outcomes.
• Maintain accurate contract records, evidence and registers so information is complete, auditable and available for reporting, assurance and decision making.
• Prepare routine updates and reports that explain progress, risks, issues and actions, and support management oversight, dashboard reporting and customer response requirements.
• Support the preparation and maintenance of work schedules, job briefs, estimates, costings, expenditure information and routine reporting required for contract management outcomes.
• Support procure to pay administration and financial controls, including invoice, purchase order, receipting or payment related information, and escalate exceptions through agreed processes.
• Coordinate customer and stakeholder matters linked to contract services, including enquiries, complaints, event support and operational updates, ensuring matters are progressed, resolved or escalated within agreed timeframes.
• Undertake projects and other contract administration activities, including RFx documentation inputs, evaluation support, mobilisation, transition and close out activities, as directed, in line with approved methods, probity requirements and best practice.
• Provide day to day guidance and coaching to Contracts Officers and support staff, review outputs for quality and completeness, and support consistent methods and system use across the team.
• Maintain positive working relationships across Public Space Operations, contractors, suppliers and support areas to facilitate coordinated operational responses and continuous improvement.

To be successful, you will bring:

• Demonstrated leadership capability aligned to Council’s Leadership Blueprint, including building capability, supporting performance excellence and applying Council values in day-to-day work.
• Demonstrated experience coordinating day to day contract activities, priorities and workflow in a complex operational environment.
• Strong contractor management capability, including routine contractor engagement, clarifying requirements, progressing actions and maintaining performance and issue records.
• Proven ability to manage contract performance, including tracking service levels, identifying exceptions and contributing to corrective actions and verification of outcomes.
• Excellent written and verbal communication skills, including the ability to provide clear updates, influence outcomes and work effectively with external contractors, internal stakeholders and operational leaders.
• Demonstrated systems and data skills, including spreadsheets and routine reporting inputs, with a focus on data quality.
• Proven capability in procure to pay administration or financial controls, including checking, exception follow up and corrective actions that meet Council policy.
• Commitment to safety and compliance, including recognising risks and escalating appropriately.
• Demonstrated experience contributing to continuous improvement initiatives.

While not mandatory, experience supporting procurement activity, RFx documentation, mobilisation, close out or transition activity, and the ability to become proficient in SAP, GIS, Power BI or similar tools will be highly regarded.

Benefits of working for Council include:  

• flexible working hours, and flexible arrangements  
• free gym and wellness centre  
• award winning superannuation fund  
• generous leave provisions  
• competitive salary

Benefits of working for Council: CLICK HERE 

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position. 

This role may require a Criminal History Check, or you may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role.

A mandatory requirement is possession of a valid/current C class Drivers Licence.

For more information: Please call Andrew Mead on 07 3178 2794.  

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Application Closing Date: Sunday 13 September 2026 at 11:55pm AEST. 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. 

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council.