INTERNAL ONLY - OUTCOME MANAGER

Personnel Area: Infrastructure Services

Branch: Group Executive Office

Salary Range: Band 7 $132,572 to 144,942 + superannuation Remuneration stated is for the full-time positions

Work type: Temporary Full-time up to one year

Location: Brisbane Square

Our Business

Infrastructure Services delivers high-quality assets and services that support Brisbane’s growth and liveability. The Group Executive Office works closely with Councillors and stakeholders to ensure projects and services align with community needs and Council priorities.

The Role

This role plays a critical part in delivering the Suburban Enhancement Fund (SEF) program, working directly with Councillors and ward offices to shape and progress local projects that enhance communities across Brisbane.

As a key interface between elected representatives and Council, you will coordinate project identification, approvals and responses to complex ward matters, helping to drive positive outcomes for residents.

In this role you will:

• work directly with Councillors to identify, scope and progress SEF project opportunities
• coordinate approvals and governance processes to ensure projects progress efficiently
• provide clear advice on ward issues, risks and project status
• triage escalations and collaborate with delivery teams to develop practical solutions
• prepare high-quality updates, reports and briefings for Councillors and senior leaders
• build strong relationships across Infrastructure Services to enable consistent customer outcomes
• manage complex and high-profile stakeholder issues with sensitivity and sound judgement

You will contribute to the delivery of infrastructure and community outcomes, while supporting strategic planning, stakeholder engagement and service delivery excellence across the organisation. 

To be successful you will have:

• strong stakeholder engagement skills, particularly working with elected representatives
• high quality written and verbal communication aligned to professional standards
• ability to interpret information from multiple sources and provide balanced recommendations
• experience planning, coordinating or supporting projects and resolving competing priorities
• understanding of governance, approvals and working within a complex organisation
• resilience, sound judgement and a strong customer focus
• ability to negotiate, influence and manage complex stakeholder relationships.

It would be an advantage if you have:

• experience with SAP Asset and Works Management or similar systems
• relevant tertiary qualifications or equivalent professional experience

Benefits of working for Council include:

• flexible working hours and flexible arrangements
• competitive salary and superannuation
• career development and progression opportunities
• supportive and inclusive team environment
• opportunity to contribute to meaningful outcomes for the Brisbane community.

Benefits of working for Council: CLICK HERE

How to apply:

Click on the ‘I’m interested’ button to complete your online application. Please upload your resume and a one-page covering letter demonstrating your suitability for the role.

Please note: this role requires a Criminal History Check and a current C class driver’s licence. 

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

For more information:

Please contact Robert Payie on 07 3178 3950

Application Closing Date: Sunday 26 July 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council. 

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