INTERNAL ONLY - SENIOR PROGRAM COORDINATOR

Personnel Area: Corporate Services

Branch: Information Services

Salary Range: Band 7 $132,572 - $144,942 + Superannuation

(Remuneration stated is for the full-time positions)

Work type: Temporary Full-time

Duration: Up to 18 months

Location: Brisbane Square

Our Business

Brisbane City Council is Australia’s largest local government, with more than 9,000 employees, an annual budget of almost $4 billion and assets in excess of $34 billion. As an organisation we are dedicated to ensuring the Brisbane of tomorrow becomes even better than the Brisbane of today. We nurture innovation, value sustainability, and support strong economic growth. 

Information Services branch (ISB) supports and enables nearly all of Council’s day-to-day activities and services through efficient, flexible, and innovative ICT solutions. We lead the ICT strategy that supports the business objectives of Council as a whole, as well as information management and ICT service delivery in Council. 

The Role

We are seeking a highly organised and proactive Senior Program Coordinator to support the delivery of a large, complex Customer & Digital Program spanning multiple projects concurrently. You will provide critical coordination, advice, governance, and delivery support across a diverse digital portfolio that directly impacts customers across Brisbane. The program includes customer-focused digital platforms and technologies, including web and mobile applications, online booking and payments systems, customer portals, and emerging digital technologies.

The role plays a key part in bringing multiple projects and initiatives together into a unified, customer‑centric digital platform, leading coordination across projects, supporting adherence to Council project and program methodologies, managing risks, issues, and actions, engaging with a broad range of stakeholders, and producing high‑quality governance, reporting, and executive presentations that contribute towards successful delivery of the program, project goals and objectives.

To be successful you will have:

• demonstrated experience in a Project Coordinator or Program Coordinator role, preferably within digital, technology, or customer‑focused environments
• proven ability to support multiple projects simultaneously within a structured program or portfolio, providing high quality advice on planning, scheduling, and risks & issues management
• proven ability to build strong relationships, influence effectively, and motivate others to achieve key work priorities
• highly organised, proactive, and detail‑oriented, with the ability to operate effectively in a fast‑paced, complex environment
• proven ability to operate effectively in environments characterised by change and competing priorities, adjusting approach as required to meet shifting program and project needs.

 Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary.

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position against the key selection criteria.

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

This role will require a Criminal History Check.

For more information: Please call Larissa Robl, Talent Partner, on 07 3178 4280.

Application Closing Date: Sunday 3 May 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion. #LI-DNI