- Competitive salary package, incentives, fully maintained vehicle & more!
- Enjoy work/life balance in this challenging and rewarding leadership role
- Supportive management and career development opportunities
Are you an experienced customer service operator within our business looking for a chance to step up into a management role?
We have a unique opportunity available to step into a leadership position as Trade Store Manager in Townsville! This role will see you supporting operations, with a strong focus on Customer Care, Warehouse, and Trade Store operations.
As a Trade Store Manager, you'll oversee the branch operation and trade store, with a focus on maximizing profitability, enhancing operational efficiency and delivering exceptional customer experiences. You’ll foster an engaged workforce and promote a safety-first culture to achieve these goals.
Our learning and development program that will set you up to succeed from the beginning, and our supportive management will empower you to perfect your people and operations management skills and drive outstanding service for our growing customer base.
Key Responsibilities:
- Lead performance development planning and manage employee performance
- Ensure compliance with employment legislation and company policies
- Recruit, induct, and train new employees
- Coach and mentor staff to identify market opportunities and drive improvements
- Align operational plans with strategic business goals
- Supervise branch activities, review performance data, and implement improvement plans
- Develop and monitor sales, expense, and profit budgets
- Manage branch assets and maintain efficient stock levels
- Build and maintain relationships with key customers and suppliers
- Support promotional activities and ensure excellent customer service
What You'll Bring:
- Tertiary qualifications in Business Management or a related discipline (desired) or equivalent transferable skills and experience
- Exceptional communication and customer service skills
- Strong commercial acumen and strategic thinking
- A hands-on, team-oriented approach with a safety-first mindset
- Skills in people management, strategy development, operations, financial management, and customer relationship management
- Minimum of a valid car license
Benefits:
- Competitive salary package
- Senior Executive Incentive Plan
- Fully maintained company vehicle
- Supportive leadership and career growth opportunities
- Comprehensive Training & Development
- Attractive Wesfarmers share plans
- Quarterly and Annual Recognition Awards and more!
Embrace your next challenge—grow your leadership potential and continue to shape your future with this exciting opportunity!
NEXT STEPS
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates in the next two weeks so apply fast to avoid missing out!
As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which may include a pre-employment medical assessment involving drug & alcohol testing).
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
#LI-DNI