Account Manager - Mackay QLD

YOUR OPPORTUNITY

An excellent opportunity has become available for a self-driven, passionate and results-focused Account Manager to join our high performing sales team based at our Mackay office!

Reporting to the Area Sales Manager, you will deliver exceptional customer value and solutions to our new and existing accounts in the Mackay and Bowen Basin region, through the supply and sales of our Industrial and Safety products.

Day-to-day, you will work closely with our dedicated Customer Care team and be on-the-road visiting customers and exceeding company targets, as well as implementing strategic plans to increase sales and customer satisfaction levels!

Your key responsibilities include, but not limited to:

• Maintaining, developing and growing key relationships within your dedicated portfolio
• Developing opportunities for growth through strategic planning and fact-based analysis
• Achieving sales and trading margin contribution targets through product optimisations
• Maintaining an effective territory call plan for existing and identified customers
• Working collaboratively and strategically with the local Mackay branch team members
• Regular market/competitor analysis and reporting on trends and sales activities
• Planning and implementing strategies based on anticipated customer needs

 To be successful, you will have:

• Minimum 3 years’ B2B Account Management and/or Business Development experience (preferably in Manufacturing, Mining, Heavy Equipment or similar industrial sectors)
• Exceptional relationship management skills along with strong local existing relationships
• Sound knowledge of the Mackay region and market
• Desire to be face-to-face with customers delivering effective sales solutions
• Proactive and driven to not only meet but exceed customer expectations
• Previous exposure to industrial, safety and apparel products is advantageous
• Excellent written and verbal communication skills
• MS Office proficiency and CRM experience

CULTURE & BENEFITS

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

• Competitive salary and sales incentives
• Flexible and hybrid work with access to our 'All Can Flex' policy
• Fully-maintained company vehicle with laptop and phone
• Generous Wesfarmers shares every year
• Ability to purchase up to 4 weeks’ additional annual leave
• Excellent refer a friend program - earn up to $2,000 for each referral!
• Regular team events, celebrations and development opportunities
• Team member discounts on Wesfarmers products (Kmart, Bunnings, Target & Officeworks)
• Discounted offers from over 300 corporate partners (for travel, dining, retail etc)
• Attractive paid parental leave policy for primary and secondary carers
• Free onsite parking and more!

OUR STORY

Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let’s help more people build a better Australia.

NEXT STEPS

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process. 

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.