Business Analyst

• Melbourne location, Wurundjeri Country
• Full time, 2 Year Fixed Term position
• Base Salary $130K plus super, and salary packaging

For over 240 years combined, Berry Street and Yooralla have been at the forefront of supporting Australians with a disability and those experiencing poverty, violence and abuse. Now, as one unified organisation, we bring together unparalleled expertise and a shared commitment to empowering individuals and families to thrive, while upholding and championing their human rights. We believe in a future where everyone has the opportunity to live the fulfilling life they choose for themselves, free from the impacts of trauma, violence, and abuse, achieved safely and with dignity.

The Opportunity

The Business Analyst is responsible for analysing current business processes, defining clear requirements, and shaping future‑state designs that enhance integration, efficiency and outcomes for the communities we serve. You’ll be encouraged to bring curiosity, critical thinking, and collaboration to the table—diving into complex challenges, working with passionate colleagues to find practical solutions. This is a role where your work has lasting impact.

Key Responsibilities

• Analyse current business processes and document clear requirements and future‑state (“to‑be”) processes, ensuring consistency and traceability.
• Lead process analysis activities—facilitate workshops, synthesise complex information to inform technology recommendations.
• Produce high‑quality artefacts such as user stories, functional specifications, and acceptance criteria to ensure solutions deliver genuine business value.
• Translate technical concepts into clear, accessible language, support documentation, and contribute to change readiness and transition activities where needed.

About You

• Intermediate experience within process-mapping skills.
• Strong track record in tech Business Analyst roles working from initiation to go-live.
• Ability to analyse complex processes, identify improvement opportunities, and translate business needs into clear, actionable requirements.
• Experience in leading workshops, engaging diverse stakeholders, and synthesising information into meaningful insights.
• A skilled communicator who can explain technical concepts in plain language and produce high‑quality documentation that supports decision‑making and change.
• Collaborative partner who works effectively with technical teams, business leaders, and external vendors to shape solutions that deliver real value.
• A working understanding of ITSM processes (desirable).

What You’ll Receive

• Coaching, reflective supervision and professional growth
• Salary packaging (up to $15,900 + meals/accommodation)
• Employee Assistance Program and well-being supports
• A team that has your back and a culture that genuinely cares

How to Apply

Applications including resume and cover letter addressing your suitability for the position to be submitted by 11pm, Thursday 9 April, 2026. Please be aware that applications will be assessed as they are received, so we would encourage applicants to submit their interest as soon as possible.

Queries to Andrea Harris, Integration Lead on 0429 896 370.

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.

We encourage applications from people with lived experience of disability. You'll receive adjustments and support throughout the whole process — from the application stage to starting in the workplace. If you require the position description in a different format or any accommodation or assistance during the application and interview stages please contact the person listed on the ad or alternatively email recruitment@berrystreet.org.au or call 9421 9379.

Berry Street Yooralla is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify as LGBTIQA+. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a NDIS Screening Check, Working with Children Check and National and International Police check (if required) and NDIS training.