Case Manager, Student EngagementHybrid

The Opportunity

Berry Street is seeking a Student Engagement Case Manager – Navigator Program to support young people aged 12–17 who are disengaged or at risk of disengaging from education.

Working alongside schools, families, the Department of Education and community services, you will support young people with complex needs to re-engage in education and training pathways. The role focuses on building strong relationships, coordinating supports and developing tailored re-engagement plans to improve long-term outcomes.

• Full-time, Fixed Term 12 month contract role
• Ballarat Office Wadawurrung Country
• Base Salary $100k pa + Super & Salary Packaging (pro rata)

About the Role

We are seeking a Student Engagement Case Manager to provide outreach-based case management to young people who are disengaged from education.

Working closely with schools, families and service providers, you will support young people experiencing complex challenges to reconnect with education and build pathways for their future.

Key responsibilities include coordinating re-engagement plans, strengthening partnerships with key stakeholders, facilitating collaborative support and maintaining accurate reporting and documentation to support outcomes.

About You

You are passionate about supporting young people to re-engage with education and achieve positive life outcomes.

You bring:

• Experience in case management, outreach or youth support roles
• Demonstrated ability to engage young people with complex needs and barriers to education
• Understanding of trauma, disengagement and the impact of systemic disadvantage
• Strong stakeholder engagement and advocacy skills
• Ability to build partnerships with schools, services and community organisations
• Strong communication and case documentation skills
• Ability to manage competing priorities in a fast-paced environment

You will also hold a Bachelor qualification in Social Work, Youth Work, Education, Community Development or a related field.

What You’ll Receive

• Salary packaging up to $15,900 plus meals and entertainment benefits
• Ongoing professional development and reflective supervision
• Access to Employee Assistance Program (EAP) and wellbeing supports
• A supportive team environment committed to trauma-informed practice
• The opportunity to make a meaningful difference in the lives of young people

How to Apply

Please submit your resume and a cover letter outlining your suitability for the role by 11pm, Wednesday 15th April 2026.

For further information about the role, please contact Patrick Bingham, Team Leader - Navigator on 0418725395 or pbingham@berrystreet.org.au

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a Working with Children Check, National Police Check (International Police check required) and Victorian Carer Register clearance if applicable.

Berry Street is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify as LGBTIQA+. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Aboriginal and Torres Strait Islander people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.