Case Manager, Residential Care

The Opportunity

Berry Street is seeking a Case Manager – Residential Care to provide youth-focused and family-sensitive case management to children and young people living in Residential Care.

Working alongside residential carers, Child Protection and other services, you will support young people with complex needs to engage in education, build life skills and work towards their goals. The role involves coordinating care plans, facilitating care team meetings and ensuring young people receive consistent, therapeutic support.

• Full-time, Permanent role
• Preston office, Wurrundjeri Country
• Base Salary $100k pa + Super & Salary Packaging 

About the Role

We are seeking a Case Manager – Residential Care to provide youth-focused and family-sensitive case management to children and young people living in Berry Street Residential Care homes.

Working closely with residential care teams, Child Protection and external services, you will support young people with complex needs arising from trauma to engage in education, maintain connections with family and community, and work towards their personal goals.

Key responsibilities include coordinating care planning, facilitating care team meetings, maintaining accurate documentation and advocating for the needs of young people to ensure coordinated and effective service delivery.

About You

You are passionate about supporting young people experiencing homelessness to achieve safety, stability and independence.

You bring:

• Experience in case management within homelessness or related human services
• Understanding of youth homelessness, family conflict, trauma and family violence, including application of the MARAM framework
• Strong engagement, assessment and advocacy skills
• Ability to build relationships and coordinate services to support young people with complex needs
• Strong communication and case documentation skills
• Ability to manage competing priorities in fast-paced environments

You will also hold a Bachelor qualification in Social Work, Youth Work or a related human services field.

What You’ll Receive

• Salary packaging up to $15,900 plus meals and entertainment benefits
• Ongoing professional development and reflective supervision
• Access to Employee Assistance Program (EAP) and wellbeing supports
• A supportive team environment committed to trauma-informed practice
• The opportunity to make a meaningful difference in the lives of young people

How to Apply

Please submit your resume and a cover letter outlining your suitability for the role by 11pm, Sunday 29 March 2026.

For further information about the role, please contact Matthew Telgenkamp, Team Leader – Complex Care on 0429 602 130.

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a Working with Children Check, National Police Check (International Police check required) and Victorian Carer Register clearance if applicable.

Berry Street is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify as LGBTIQA+. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Aboriginal and Torres Strait Islander people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.