Residential Care House Supervisor - Western Region

Residential Care & Therapeutic Residential Care (TRC) is intensive and time-limited care for a child or young person in statutory care that responds to the complex impacts of abuse, neglect and separation from family. This is achieved through the creation of positive, safe, healing relationships and experiences informed by a sound understanding of trauma, damaged attachment and development needs.

• Full time Permanent position - 76hr Fortnightly Roster
• Home in the Western Region on Wadawurrung Country
• Base Salary of $97K pa (pro rata) + super and salary packaging
• 2 day face-to-face Orientation Training is mandatory for the successful candidate: Monday 5^th October & Tuesday 6^th October

Your Opportunity

The Residential Care House Supervisor will provide supervision, support, coaching and mentoring to a team of Residential Care Workers working in a house to ensure a high quality, therapeutically focused care is provided 24/7. Our roster operates 24/7, offering a variety of day shifts (7am to 11pm) and overnight shifts (11pm to 7am).

The Residential Care House Supervisor is instrumental in the provision of high-quality residential care based on a therapeutic and trauma informed model of care.

The position will actively lead and supervise a dedicated team of Residential Care carers through nurturing the Children and Young People in accordance with their case management plan. The House Supervisor manages the daily operations of the house and supports the recruitment, development and retention of Residential Care Workers.

Roster example: please note this is just an example

Week 1 Monday: 8am to 2pm Tuesday: 7am to 3:30pm Wednesday: 8am to 4pm Thursday: OFF Friday: 8am to 4pm Saturday: 7:30am to 3:30pm Sunday: 7:30am to 3:30pm

Week 2 Monday: 4pm to 11:30pm Tuesday: 11am to 5pm Wednesday: OFF Thursday: 7am to 4pm Friday: 7am to 2pm Saturday: OFF Sunday: OFF

Key Responsibilities: 

• Manage the daily operations of Residential House.
• Provide leadership and supervision to Residential Care carers.
• Comply with reporting requirements for program components.
• Administration and accountability of annual budgets and program planning.
• Embedding a therapeutic framework by overseeing best practice implementation of Children and Young People’s individual case management plans and fostering an outcomes-focused team.
• After hours and on call duties.
• Develop and assist with house rosters.

About You

The successful candidate must hold a recognised and relevant qualification in residential care (Certificate IV in Child, Youth and Family Intervention), Social Work, Youth Work, Alcohol/Other Drugs (or other relevant qualification) and substantial experience in working with children and young people.

We are seeking someone who has the ability to identify opportunities for improved practice and can meet the flexible demands of the role. Previous experience leading a team would be highly advantageous.

You will have;

• Strong leadership and decision-making skills.
• Provide direction for Residential Care carers.
• Teamwork – the ability and desire to work cooperatively with others as a team.
• Sound oral and written communication skills.
• Relationship building – the ability to develop, maintain and strengthen partnerships with others inside and/or outside the organisation.
• Experience and understanding of therapeutic principles in relation to working with young people with challenging behavioural issues.
• Client focus – commitment to supporting the excellence.

Interested?

Applications including resume and cover letter addressing the key selection criteria for the position to be submitted. Role will close Midnight Thursday 27th August 2026

For inquiries, contact Shae Eva - Team Leader on 03 5330 5000

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a Working with Children Check and National and International Police check if required and Workers Carer Exclusion Scheme clearance if applicable.

Berry Street is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify as LGBTQIA+. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Aboriginal and Torres Strait Islander people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.