Head Chef / Food Services Manager

About the Role

As the Head Chef / FSM, you will oversee the daily operations of our kitchen, managing a team of Trade Cooks, Apprentices, and Food Services Assistants. You will ensure the consistent delivery of high-standard meals while maintaining compliance with food safety regulations, cleaning standards, and Benalla Health’s values.

You will play a key role in driving workplace culture, safety, and service excellence, while supporting the Support Services Manager in strategic and operational initiatives.

Key Responsibilities

• Lead and coordinate food service operations to meet dietary and nutritional needs.
• Supervise and mentor kitchen staff, fostering a positive and productive team culture.
• Ensure compliance with food safety legislation, cleaning standards, and infection control guidelines.
• Manage stock, equipment maintenance, and budgetary requirements.
• Oversee menu planning, catering requests, and meal quality assurance.
• Respond to feedback and complaints with professionalism and care.
• Conduct audits and maintain accurate records.

Key Selection Criteria

Essential:

• Trade Certificate of Proficiency in Cooking and Food Safety Supervisor (Health).
• Proven leadership experience in managing performance and workplace change.
• Extensive experience in hospitality or healthcare catering.
• Strong knowledge of food safety standards (ISO 22000, HACCP), OH&S, and infection control.
• Understanding of texture-modified diets (IDDSI) and dietary restrictions/allergens.
• Demonstrated ability to implement and monitor food preparation processes.

Desirable:

• Post-basic education in management or leadership.
• Experience training staff in food preparation and kitchen operations.
• Previous experience in a hospital or aged care setting.

Why Join Benalla Health?

• Be part of a supportive and values-driven organisation.
• Make a meaningful impact on the lives of patients and residents.
• Enjoy a collaborative work environment with opportunities for growth and development.

For more information regarding the role contact: Jacinta Mathieson, Support Services Manager on 0357614222

Benalla Health is an Equal Opportunity Employer and has a strong commitment to Child Safety. This includes establishing and maintaining child safe and child friendly environments.