So many lives. So many ways. One you.

At Believe Housing Australia (part of the AnglicareSA family), our mission is rooted in the belief that everyone deserves a safe, affordable and secure place to call home.

Here, your work goes beyond bricks and mortar. You'll join a passionate crew committed to addressing one of the most pressing challenges of our time: housing insecurity.

Our work is complex and the challenges we face are significant, but the rewards are unparalleled. Every day, you’ll help us find innovative solutions that make a lasting impact. You’ll help people find not just a house, but a place they can truly call home.

Join us at Believe Housing Australia and help create brighter futures, together.

What you’ll do

As a Business Support Officer, you’ll provide essential frontline and administrative support to tenants, staff and external stakeholders. Working as part of a collaborative team, you’ll help deliver consistent, high-quality service while maintaining best practice approaches.

This is a varied, fast-paced role where priorities can shift, requiring flexibility and the ability to pivot with confidence. You’ll support both internal teams and external customers, ensuring enquiries are handled professionally and services run seamlessly.

From managing records and coordinating meetings to responding to enquiries, you’ll contribute to a positive and well-organised office environment where people feel valued and supported.

Each day, you’ll play an important role in creating a welcoming and supportive experience for tenants, visitors and colleagues, helping ensure housing services run smoothly while supporting people on their housing journey.

You’ll be trusted to make a valuable impact by:

• Managing incoming housing enquiries via phone, email and in person
• Assisting tenants with forms, documentation, rent queries, and general housing information.
• Maintaining accurate tenant records, archiving and supporting compliance requirements
• Managing shared inboxes, correspondence and administrative workflows
• Coordinating calendars, meetings and preparing agendas, papers and minutes
• Supporting ordering processes, liaising with vendors and managing office supplies
• Contributing to a welcoming reception environment and shared team responsibilities

What you’ll bring

To thrive in this role, you will have:

• Experience in administration, customer service or a similar support role
• Strong organisational skills, including record-keeping and archiving
• Confidence managing multiple priorities in a changing environment
• Excellent communication skills with the ability to support diverse customers
• Systems proficiency, including Microsoft Office and database platforms
• A collaborative mindset, personal resilience and a proactive approach in seeking support when needed

We would also love you to have:

• Experience in community housing, social services or a similar environment
• Familiarity with systems such as TechnologyOne, tenant management and government portals.
• Exposure to accounts payable/receivable and purchasing processes
• Experience preparing meeting documentation and taking minutes

Why Believe Housing Australia?

Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.

Here’s what you can expect in your career at Believe Housing Australia:

● So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.

● So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.

● So much compassion, and a place to belong: At Believe Housing Australia, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.

More to enjoy:

● Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships

● Find a better balance with flexible work options, including working from home, part-time work, compressed working weeks and flexible working hours for some roles

● Grow your skills and career with learning programs, professional development pathways, and education assistance

● Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more

● Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities

Our impact starts with you

Join Believe Housing Australia, and help us change lives and communities.

To apply, simply click the “Apply”* button and submit your application by 9.00am on Monday 13th July 2026* (direct applications only, no agencies please).

*Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.

For more information, please contact Recruitment Business Partner, Nicole at nicole.larosa@anglicaresa.com.au. Please note we do not accept applications via email.

At Believe Housing Australia, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access our Reconciliation Action Plan.

We are committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.