Retail Sales Assistant

🚀 Ready to connect, support, and make a real impact? If you’re passionate about delivering brilliant customer service, creating meaningful in-store experiences, and supporting parents and carers, this is your moment! 🚀

📍 Location – Tuggerah, NSW

We’re proud to announce our newest store in Tuggerah, located in the HomeCo Shopping Centre, a vibrant, high-traffic retail destination in the heart of the Central Coast.

With free parking, close to public transport and a strong local customer base, this new store combines career growth potential with everyday lifestyle convenience. It’s the perfect place to continue your growth with Baby Bunting.

📅 Employment Type – Casual

🕒 Roster- Rotating

Monday, Tuesday, Wednesday and Friday: 9:00am - 5:00pm

Thursday: 9:00am- 7:00pm

Saturday: 9:00am- 5:00pm

Sunday: 10:00am - 4:00pm

💼 About the Role

As a Retail Sales Assistant, you’ll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. We’re looking for someone who is passionate about helping others and thrives in a dynamic retail environment.

Here’s what you’ll be doing:

💬 Customer Engagement – Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.

🛍 Product Demonstration – Guide customers through product features and benefits, ensuring they make informed choices.

📦 Stock Management – Maintain accurate stock levels and ensure the store is well-presented and organised.

⏰ Flexible Scheduling – Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.

👀 About You

You’re a proactive and approachable individual who thrives in a fast-paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service.

What you bring to the team:

✅ Prior Customer Service Experience.

✅ Ability to work in a fast-paced environment.

✅ High Standards in customer service and store presentation.

✅ Proficient in calming irate customers and resolving issues with empathy and professionalism.

✅Physical Requirements: Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.

🎁 The Perks & Benefits

🎯 A supportive, friendly team culture that celebrates wins and supports your goals.

💸 Competitive salary / hourly rate

👶 Paid parental leave to support you and your family.

🌱 Training pathways to support your growth and career development.

💬 Employee Assistance Program for your wellbeing.

 🛍 Generous team discounts.

Recruitment Process

1. Apply Online – Submit your application through our careers portal.
2. Application Review – Our Talent Acquisition team will review your application.
3. Video Interview – If your profile is a match, you’ll be invited to complete a short online video interview.
4. Assessment Centre – Successful applicants will be invited to attend an assessment centre on either 23 or 24 September 2025 (location to be confirmed).
5. Pre-Employment Checks – If successful, we will begin pre-employment checks.
6. Offer & Contract – Once checks are complete and satisfactory, we’ll issue your employment contract.
7. Start Date – Employment to commence 3-4 weeks before (depending on position) the grand opening.
8. Grand Opening – The store officially opens on 13 December 2025!

Please Note:

• If you have leave planned during the seasonal period (including public holidays), please let us know. If your roster includes a public holiday, you will be required to work on that day.
•  Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
•  Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.