Area Manager

Step into a high-impact leadership role where you’ll own the performance of a multi-store region across QLD South - driving results, building capability, and shaping the customer experience across every store. 

Ready to take ownership of a high-performing retail region and make your mark? 

As our Area Manager you’ll lead the performance, people and customer experience across a diverse store network spanning Queensland South. 

Reporting to the Regional Manager, you’ll be at the heart of delivering results - driving sales, lifting capability, and embedding a high-performance culture across your region. With a mix of metro and regional stores, this role offers real breadth, autonomy, and impact. 

This is a hands-on role for a leader who thrives in fast-paced environments, loves developing people, and knows how to turn strategy into results on the ground. 

What you’ll be responsible for:

Driving Performance 

• Lead and deliver on sales and profitability across your region 
• Identify opportunities to lift performance and drive growth 
• Partner with Store Managers to maximise results store by store 

Leading High-Performing Teams 

• Coach, develop and elevate Store Managers and their teams 
• Build leadership capability and succession across the region 
• Drive accountability, engagement and a strong team culture 

Operational Excellence 

• Ensure consistency in how stores operate day to day 
• Lift standards across inventory, processes and compliance 
• Continuously improve how we work 

Customer Experience 

• Deliver a consistent, high-quality experience across every store 
• Act on customer feedback and resolve issues quickly 
• Keep the customer front of mind in every decision 

Services & Growth 

• Drive performance across in-store services including car seat installations, appointments, hire & cleaning 
• Focus on key metrics like conversion, utilisation, revenue and customer satisfaction 

Commercial & Financial Leadership 

• Own your regional budget and financial outcomes 
• Use data and insights to make smart, commercial decisions 

About You 

• Experienced multi-site retail leader (5+ years), ideally across complex regions 
• Commercially driven, with a track record of delivering results 
• Hands-on leader who builds capability and drives accountability 
• Passionate about customer experience and team development 
• Strong financial and operational capability 
• Confident communicator who can influence at all levels 
• Agile, solutions-focused and comfortable balancing competing priorities 
• Safety and compliance focused 
• Full driver’s license and comfortable with regular travel across QLD South  

Why Join Us 

• Own your region: Real autonomy and impact 
• Growth: We’re expanding - and when we grow, you grow 
• Development: Clear pathways and leadership support 
• Company Car 
• Generous team & family discounts 
• Paid parental leave 
• Short-term incentive program 
• Employee Assistance Program 
• Novated leasing options 
• Meaningful community and charity partnerships 

PLEASE NOTE 

• All applicants must have a valid driving license and full Australian working rights. 
• Successful candidates will be required to complete a National Police Check.