Retail Sales Assistant

Baby Bunting is Australia's largest nursery speciality retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.

🚀 Ready to connect, support, and make a real impact? If you’re passionate about delivering brilliant customer service, creating meaningful in-store experiences, and supporting parents and carers, this is your moment! 🚀

📍 Location –Westgate

📅 Employment Type – Permanent part-time

🕒 Roster–

ROLE 1: 18.3 hours- Monday, Tuesday & Sunday

ROLE 2: 12 hours- Wednesday & Saturday

ROLE 3: 13.3 hours- Monday & Sunday

ROLE 4: 13.5 hours- Friday & Saturday

Why Westgate?

📍 Our 5th store in NZ will be located in the heart of Westgate Shopping Centre – a vibrant retail hub with great transport links, free parking, a wide range of dining and shopping options, and a lively community atmosphere. This is your chance to work in a fresh, modern store environment while enjoying the convenience and energy of one of the region’s busiest retail destinations.

💼 About the Role

As a Retail Sales Assistant, you’ll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. We’re looking for someone who is passionate about helping others and thrives in a dynamic retail environment.

Here’s what you’ll be doing:

💬 Customer Engagement – Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.

🛍 Product Demonstration – Guide customers through product features and benefits, ensuring they make informed choices.

📦 Stock Management – Maintain accurate stock levels and ensure the store is well-presented and organised.

⏰ Flexible Scheduling – Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.

👀 About You

You’re a proactive and approachable individual who thrives in a fast-paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service.

What you bring to the team:

✅ Prior Customer Service Experience.

✅ Ability to work in a fast-paced environment.

✅ High Standards in customer service and store presentation.

✅ Proficient in calming irate customers and resolving issues with empathy and professionalism.

✅Physical Requirements: Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time.

🎁 The Perks & Benefits

🎯 A supportive, friendly team culture that celebrates wins and supports your goals.

💸 Competitive salary / hourly rate

👶 Paid parental leave to support you and your family.

🌱 Training pathways to support your growth and career development.

💬 Employee Assistance Program for your wellbeing.

 🛍 Generous team discounts.

Recruitment Process

1. Apply Online – Submit your application through our careers portal.
2. Application Review – Our Talent Acquisition team will review your application.
3. Video Interview – If your profile is a match, you’ll be invited to complete a short online video interview.
4. Assessment Centre – Successful applicants will be invited to attend an assessment centre on either 13 or 14 October 2025 (location to be confirmed).
5. Pre-Employment Checks – If successful, we will begin pre-employment checks.
6. Offer & Contract – Once checks are complete and satisfactory, we’ll issue your employment contract.
7. Start Date – Employment to commence 3-4 weeks before (depending on position) the grand opening.
8. Grand Opening – The store officially opens on 20 December 2025!

Please Note:

• If you have leave planned during the seasonal period (including public holidays), please let us know. If your roster includes a public holiday, you will be required to work on that day.
• Due to the intimate and personal nature of our work, successful applicants will also need to undergo a Ministry of Justice Check.