Claims AdministratorWork From Anywhere

Hybrid role, flexibility to WFH depending on circumstances

Open to any Asuria location across Sydney or Melbourne

About the Role:

The Progress Payment Claims Administrator is responsible for overseeing the end-to-end process of progress payment claims. This role ensures that all claims are reviewed against established guidelines, provides constructive feedback to mentors, and guarantees the timely lodgement of fully compliant and eligible progress payment claims. The administrator plays a pivotal role in maximising performance weightings and revenue through meticulous claim management.

The Claims Administrator has a primary focus on:

• Thorough Review of Claims: Assess and verify the details of each claim to ensure accuracy and compliance with relevant policies and guidelines.

• Effective Communication: provide updates, clarifying information, and addressing inquiries to regional managers, mentors and other internal stakeholders to facilitate a smooth claims process.

• Submitting claims accurately and within the agreed timelines

• Providing accurate forecast to the relevant internal stakeholders.

The Claims Administrator works in close collaboration with the Workforce Australia teams, providing high level support, education, and guidance on all progress payment claims.

Requirements:

• Understanding of the WFA Employment Services DEEDs and Guidelines preferred but not essential
• Cert IV in Employment Services; preferred not essential
• Proven experience in case management, customer service, sales, marketing and/or recruitment delivery
• Strong verbal and written communication skills · Interpersonal skills
• Time management and organisational skills

Why you should join Asuria:

Asuria is proud to be recognised as a Diversity Council Australia (DCA) Inclusive Employer for 2024-2025. This recognition reflects our commitment to fostering a diverse, equitable, and inclusive workplace where everyone is valued and supported to thrive. When you join Asuria, you’ll be part of a team that embraces people from all backgrounds, experiences, and abilities, ensuring that inclusion isn’t just a policy, it’s part of who we are. 

All Asurians enjoy a raft of Employee Benefits, including access to career development opportunities, up to 15 weeks of paid parental leave, additional bonus leave days and salary sacrificing for superannuation and to purchase a motor vehicle via the convenience of novated leasing.

How to Apply 

If you are interested in joining a fast-growing organisation that beats to an Enterprising Heart, then click Apply! 

Let us know in your application, if you need adjustments to participate in our recruitment process. Alternatively, please contact us directly at talent@asuria.com.au to advise your adjustment requirements.

Asuria is an Equal Employment Opportunity (EEO) employer, welcoming applications from people with disability, LGBTIQA+ individuals, and those from culturally diverse backgrounds, including Aboriginal and Torres Strait Islander peoples. As a Child Safe Organisation, Asuria is committed to ensuring the safety and wellbeing of all children.