In Work Support Mentor

Who are Asuria?

We are a leading provider of Employment Services in Australia, dedicated to connecting individuals with sustainable employment opportunities. We are a company that beats to an Enterprising Heart and our mission is to inspire, support and guide job seekers to unlock their full potential. Our people are at the heart of everything we do!

What will you be doing?

As an In Work Support Mentor, you will play a critical role in providing ongoing support to participants who have secured employment.

• Developing solid relationships with both Participants and Employers in the provision of Work Supports
• Focus on Post Placement Support (PPS) for all Participants and FOE/Site Brokered
• Employers. (Employment Engagement Consultants (EEC) manage PPS for EEC brokered claims in partnership with the In Work Support Mentor.)
• Maximizing work retention in sustainable employment via timely supports and interventions
• Ensuring that each Outcome type is maximized for positive performance and revenue impacts.

Who are you?

• Proven experience in case management, customer service, sales, marketing and/or recruitment delivery
• Strong verbal and written communication skills
• Time management and organisational skills
• Builds appropriate rapport, can find common ground, creates trust

A valid Police Check and Working with Children Check are mandatory requirements prior to commencement of employment. Successful candidates must set up a myGovID in order to access Government data aligned to role. 

Why join us?

All Asurians enjoy a raft of Employee Benefits including:

• Access to career development opportunities
• Up to 15 weeks of paid Parental Leave
• Bonus Leave days
• Salary Sacrificing for Superannuation and Novated Leasing

How do you join the team?

If you are interested in joining a fast-growing organisation that beats to an Enterprising Heart, then click Apply! 

If you need any adjustments to participate in our recruitment process, please let us know in your application. Alternatively, please contact us directly at talent@asuria.com.au to advise your adjustment requirements. 

Asuria is proud to be recognised as a Diversity Council Australia (DCA) Inclusive Employer for 2024-2025. This recognition reflects our commitment to fostering a diverse, equitable, and inclusive workplace where everyone is valued and supported to thrive. When you join Asuria, you’ll be part of a team that embraces people from all backgrounds, experiences, and abilities, ensuring that inclusion isn’t just a policy, it’s part of who we are. 

Asuria is an Equal Employment Opportunity (EEO) employer, welcoming applications from people with disability, LGBTIQA+ individuals, and those from culturally diverse backgrounds, including Aboriginal and Torres Strait Islander peoples. As a Child Safe Organisation, Asuria is committed to ensuring the safety and wellbeing of all children.