Claims Administrator

• Achieve your dreams by helping others achieve theirs
• We support you to grow your career
• Genuine work-life balance

We have an exciting opportunity for Claims Administrator (Location – This role can be based at any Asuria office in Tasmania) who provide support to Participants and employers after placement into employment. The Claims Officer uses risk management principles and relationship development strategies to ensure successful employment outcomes and tracks all Education and Employment placements with relevant internal and external stakeholders.

About the Role

• Monitor, review and record participation and progress in employment and education and manage claims as required.
• Identify early, any appropriate interventions that can be implemented before an ‘at risk’ situation escalates.
• Undertake 'Effective Questioning' and regular monitoring to establish any potential issues.
• Work with Employment Consultants to anchor Participant into another placement when required.
• Submitting claims accurately and within the agreed timelines

Why Asuria?

Achieve your dreams by helping others achieve theirs.

At Asuria, you can make a real difference by working with people to find long-term employment. A difference that means many people will gain meaningful employment through your mentoring and your advice.

We support you

Working at Asuria is more than a job, it is a career. A career where you can reach the best version of yourself and achieve your full potential. Asuria will support you every step of the way. We will provide all the resources, learning and leadership development you need to succeed and enter this exciting industry.

Be part of a company that beats to an enterprising heart

• At Asuria, our people are at the very heart of everything we do and deliver.
• To be an Asurian, you must be able to balance empathy, dignity and respect in your daily work with a drive to ensure we achieve positive business outcomes 

The rewards of being an Asurian Mentor:

• Enjoy Exclusive Retail Discounts, Embrace Recognition and Empower your Well-Being - Rewards for U at Asuria!
• Up to 15 weeks Paid Parental Leave
• Non primary carer paid leave
• 3 days bonus leave per year
• Salary Packaging
• Smart Phone and Laptop provided
• Genuine work-life balance
• Access to Employee Assistance Program providing counselling services across various work and life categories such as career, family, financial and health assistance.
• Learning & Leadership Development opportunities

Eligibility Criteria

• Proven experience in case management, customer service, sales, marketing and/or recruitment delivery
• Strong attention to detail, verbal and written communication skills  
• Time management and organisational skills
• Certificate IV in Employment Services; preferred but not essential 

How to Apply

• Take the first step to this important role in leading others and providing jobs. If you match the criteria above, we want to hear from you!
• Simply complete the application process by clicking the 'Apply Now' button. Please mention why you are interested in applying for the job and joining the Asurian Family in your cover letter. Only shortlisted candidates will be contacted.

A current Police and Working with Children Check or relevant state equivalent is a mandatory requirement for this position and successful applicants must have (or create) a myGovID account before their first day. 

Asuria is an EEO employer that welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent. Asuria is a Child Safe Organisation committed to child safety and wellbeing.

This role can be based at any Asuria office.