Job no: HEYD4
Our IT team is growing! We’re looking for a Retail Support Analyst to work with an array of internal teams across our HQ, Retail and Warehouse network by ensuring all POS, Warehouse Management Systems and a variation of HQ Systems are running smoothly.
So, what goes in to making that happen?
- Manage the relationship between the IT team and the retail business to understand where improvements can be made
- Design and deliver IT service strategies that meet the needs of the retail business
- Maintain and take ownership of the Point of Sale (Teamwork), ensuring it is up-to-date and functional
- Manage the deployment of new stores, acting as project manager for IT-related aspects
- Work with the business to meet technology needs in the store, including people counting systems, digital displays, and iPads
- Conduct regression testing of the Point of Sale system to ensure proper functionality
- Upload promos to the system and assist with retail stocktake issues
- Ensure cyber security compliance and identify potential risks for retail systems
- Collaborate effectively with both IT and retail teams.
- Assist the business with providing POS services to ASICS events and pop-up stores.
In return, we offer:
- A permanent full-time opportunity
- Competitive salary + annual leave loading
- Flexible hybrid work options
- Convenient Marsden Park location in a new head office facility, closely connected to the M7, with ample free parking
- Free onsite gym and personal training sessions
- Generous staff discount
- A collaborative, supportive and high performing team culture
- Opportunities to give back through community and team events
That’s enough about us! Here’s what we hope to see from you:
- Strong communication and interpersonal skills to engage with the retail team and build positive relationships
- Strategic thinking and problem-solving skills to design and deliver IT service strategies that meet the needs of the retail business
- Have worked in a retail environment
- Previous technical expertise and knowledge of a Point of Sale application
- Project management skills to manage the deployment of new stores and coordinate the IT-related aspects of the project
- An understanding of technology in retail and ability to work with the business to meet their technology needs in the store
- Attention to detail and analytical skills to conduct regression testing via the Teamwork App and identify and assist with retail stocktake issues
- Ability to collaborate effectively with both IT and retail teams to ensure successful project outcomes
- Alignment to our values of Respect, Courtesy, Persistence, Teamwork, Preparation and Learning from Failure
At ASICS, we work together as one team to bring a performance mindset to life everyday - Are you ready to pursue your career goals? Apply Today!