Facilities Officer (Regional)Hybrid

About the Role

We have an opportunity for an experienced and dedicated Facilities Officer to be responsible for the day-to-day delivery of maintenance and services to Aruma’s property portfolio. Reporting to the Regional Facilities Lead you will be responsible for responding to stakeholder requests for property services ensuring these are delivered to a high standard and in a timely manner, and in accordance with required standards, legislative frameworks, and best practice procedures.

A day in the life of a Regional Facilities Officer…

• Preventative and reactive maintenance across the portfolio to a high standard and in a timely manner.
• Robust relationships were developed with colleagues and the community, influencing and engaging with all internal and external stakeholders and contractors, to maintain and improve Aruma’s property portfolio.
• Ensured healthy, safe, and well-maintained properties for Aruma staff and customers.
• Maintained property management system ensuring timely end to end property issue resolution.
• Delivered a high level of customer service in accordance with agreed Service Level Agreements and associated KPI’s.

Skills and experience that make you stand out…

• Relevant Certificate qualifications with a minimum of 4 years’ experience in maintenance and services delivery within a large property portfolio.
• Excellent time management, demonstrating organisational skills and attention to detail.
• Flexibility to respond to afterhours calls and lead the response and recovery of property disaster and infrastructure services outages.
• Demonstrated understanding of statutory and regulatory frameworks including Building Code of Australia, National Construction Code, considering disability design and standards.
• Demonstrated experience with Accounts Payable functions, basic financial literacy and experience with monitoring budgets.
• Proficient in MS Office Suite – primarily Excel and Outlook.

If this sounds like you, let’s talk! At Aruma, we’re not just about supporting others, we’re about building a workplace where you can grow, thrive, and make a lasting impact.

Why choose Aruma?

• Competitive Salary Package: Be rewarded for your hard work with an attractive salary, motor vehicle allowance plus a laptop.
• Salary Packaging: Increase your take-home pay. Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free. Salary Packaging Calculator | Accesspay
• Continuous Learning Opportunities: Work alongside industry-leading professionals who are dedicated to helping you excel and advance your career.
• Work-Life Balance: Enjoy the freedom to create a flexible schedule that fits your lifestyle, with options that put you in control.
• Supportive Team Environment: Focus on what you do best, with strong operational and administrative support behind you every step of the way.
• Incredible Perks: Fitness Passport and confidential counselling through our Employee Assistance Program, we take care of our team.
• A Culture Like No Other: Be part of a vibrant, positive work environment filled with team-building activities and a strong sense of community.
• Call to Action: Join Aruma, where your career journey and well-being are our top priorities.

About Us

Aruma is a leading Australian for-purpose, values-driven organisation dedicated to helping people with disabilities live the life they envision. Operating across Eastern Australia, Aruma supports over 5,000 individuals, employs more than 5,000 staff, and boasts an annual turnover of around $500 million. The organisation is undergoing significant transformation as the NDIS and social and technological advancements reshape the landscape of disability support in Australia.

Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.