Service Delivery Coordinator (Allied Health)On-Site

Physiotherapist | Speech Pathologist | Occupational Therapist

Location: Bayswater, VIC

Are you a confident and experienced allied health leader looking for your next challenge? At Aruma, we’re seeking a strong, established leader to step into a Service Delivery Coordinator role within our multidisciplinary therapy team.

This position is ideal for a Physiotherapist, Speech Pathologist, or Occupational Therapist who has demonstrated leadership experience and is ready to drive team performance, service quality, and positive outcomes, while maintaining a light clinical caseload.

About the Role

As a Service Coordinator, you will lead from the front, providing direction, support, and guidance to a team of clinicians delivering person-centred therapy services to children and adults with disability.

You will balance leadership responsibilities with a small clinical load, ensuring services are delivered effectively, efficiently, and in line with best practice.

Key Responsibilities

• Lead, mentor, and coach a multidisciplinary team to achieve strong performance outcomes.
• Drive a positive team culture focused on collaboration, accountability, and continuous. improvement.
• Oversee service delivery to ensure high-quality, consistent, and person-centred care.
• Manage intake, service allocation, and workforce planning.
• Maintain a small clinical caseload across clinic and community settings.
• Build and maintain strong relationships with clients, families, and key stakeholders.
• Ensure compliance with policies, procedures, and regulatory requirements.
• Identify opportunities to improve service delivery and operational efficiency.

Find more: Therapy services | Aruma | Disability services

If you’re interested in a confidential discussion about the role and available options, please reach out to Liz Chung at liz.chung@aruma.com.au (no agency contact, please).

About You

• Qualified Physiotherapist, Speech Pathologist, or Occupational Therapist.
• Current registration with the relevant professional body (AHPRA or SPA).
• Proven experience in a leadership role within allied health, disability, or community services.
• A confident and capable leader who can influence, guide, and support a team.
• Strong organisational, communication, and decision-making skills.
• Ability to manage competing priorities and drive outcomes.
• Passion for delivering person-centred, family-focused services.

Why Join Aruma?

• Step into a true leadership role within a supportive, purpose-led organisation.
• Maintain your clinical expertise with a reduced caseload.
• Work within a collaborative, multidisciplinary environment.
• Access ongoing professional development and career growth opportunities.
• Make a meaningful impact in a growing and values-driven organisation.

Why you’ll love working at Aruma

• Competitive salary package – Be rewarded for your work with an attractive salary, plus a laptop and phone.
• More take-home pay with salary packaging – Access not-for-profit salary packaging (up to $15,900 for living expenses and an additional $2,650 for meals and entertainment, tax free).
• Continuous learning opportunities – Work alongside experienced, values-driven clinicians in an organisation that prioritises helping you grow and advance your career.
• Work–life balance – Enjoy flexible work options that help you shape a schedule that works for you.
• Supportive team environment – Focus on what you do best, backed by strong operational, clinical and administrative support.
• Incredible perks – Professional development budgets, social events, Fitness Passport and confidential counselling through our Employee Assistance Program.
• A culture like no other – Be part of a vibrant, positive environment filled with team-building, social connection and a strong sense of community.
• Your growth matters here – Your career, your development and your wellbeing will be backed every step of the way.

About Aruma

Aruma is a leading Australian, for-purpose, values-based organisation. We support people with disability to live a great life – the life they want, the life they choose.

We believe in the power of diversity and inclusion. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We’re committed to building a team that reflects the rich tapestry of the communities we serve.

People love working at Aruma because they get the satisfaction of supporting people with disability to live great lives. Our values are BRAVE – Bold, Respectful, Accountable, Value Teamwork, Excellent – and we live these every day. That’s what makes us trailblazers. Aruma | Disability services. Putting you first.

How to apply

If you are an empathetic and compassionate Service Coordinator looking to make a meaningful impact, we’d love to hear from you. Please submit your resume and cover letter to camille.singh@aruma.com.au or talent@aruma.com.au

Please note that unsolicited emails and profiles from agencies will not be considered. Aruma’s Talent team will aim to fill roles internally and will engage with partnered agencies where required. Thank you for your understanding.