Executive General Manager – North

Shared Living | Aruma

Lead at Scale. Shape Culture. Deliver Impact That Matters.

At Aruma, our purpose is clear:

Supporting people to live a great life — the life they want, the life they choose.

We’re looking for a bold, contemporary executive leader to step into one of the most influential roles in our organisation — Executive General Manager – North (Shared Living).

This is more than operational leadership.

It’s about building culture, driving transformation, and delivering person-centred services at national scale.

The Opportunity

This is a true leader-of-leaders role with significant reach and responsibility.

You will lead:

• 7 Regional Managers (direct reports)
• ~65 frontline managers across regions
• ~1,360 team members
• Services supporting ~500 customers across ~150 homes
• A $160M P&L

Your portfolio spans Supported Independent Living (SIL), emergency and complex care services across Northern NSW and Queensland.

The scale is significant.

The impact is even greater.

What You’ll Be Accountable For

• Delivering consistent, high-quality, person-centred Supported Independent Living services
• Elevating leadership capability across a distributed workforce
• Embedding quality, safety and human-rights principles into everyday practice
• Strengthening culture, engagement and accountability
• Driving commercial sustainability and growth
• Leading change confidently in a transforming NDIS environment

You’ll report to the COO and work in close partnership with your Southern EGM counterpart, the EGM Community & Therapy, and the broader Senior Leadership Team.

Alignment. Collaboration. Shared ambition.

This role sits at the heart of it.

The Kind of Leader We’re Looking For

You’re a strategic operator with strong commercial acumen — but you lead with heart.

You know how to:

• Scale customer-centred practice across complex service environments
• Lead large, multi-layered operational teams through change
• Strengthen leadership culture and build capability at every level
• Improve quality, safety and consistency in regulated settings
• Balance financial discipline with purpose-driven outcomes
• Engage confidently with government, regulators and sector stakeholders

You bring executive presence, calm under pressure, and the ability to translate strategy into measurable outcomes.

You are values-led, outcomes-focused, and unafraid to challenge the status quo.

Why Aruma?

Aruma supports over 5,000 people across Eastern Australia and employs more than 5,000 team members. With annual revenue of ~$500M, we are one of Australia’s leading for-purpose disability providers — and we’re evolving.

Guided by our strategic pillars — Include. Support. Build. — we are:

• Enabling inclusive, self-determined lives
• Raising the standard of quality and safety
• Building a sustainable human-rights organisation

This is your opportunity to shape what that future looks like.

Location

Based in Sydney, Newcastle, Brisbane or the Gold Coast (or another agreed location).

National travel is part of the role.

If This Sounds Like You…

You’re ready to:

• Lead one of the largest Shared Living portfolios in Australia
• Build a high-performance, values-driven leadership culture
• Deliver meaningful outcomes for hundreds of people every day
• Play a key role in shaping the next chapter of Aruma

Apply now.

Because leadership at this level isn’t just about running operations.

It’s about building something that lasts.