Sales Administrator/Business Administrator

At Arinco, we take a quality-driven approach to professional services and project delivery. Through strong attention to detail, exceeding expectations and developing good relationships with our customers we ensure quality and care is at the heart of what we do across a wide range of mid-size, government and enterprise customers.

Working at Arinco you’ll play an integral role within the broader team, working together to:

• Focus on developing cutting-edge technologies using modern delivery principles
• Contribute to our expert status as a Microsoft Specialised Partner and winner of the 2024 Microsoft Australian Partner of the Year
• Be part of a fun, supportive team culture with passionate individuals doing great work in a flexible environment

Founded in March 2019 and headquartered in Melbourne, we are a leading technology consulting business specialising in digital transformation. Our origins are in AI, and we proudly deliver marketing-leading solutions to customers in partnership with Microsoft, as one of their top AI partners.

With 5 Microsoft partner solution designations and 10 specialisations, we are the fastest-growing strategic partner of Microsoft ANZ and the 2024 Microsoft Australian Partner of the Year Award winner. We are also among the few GitHub Verified Partners in the ANZ region.

Arinco is a growing IT professional services organisation who are currently searching for our next Melbourne based Sales Administrator to join us in a role that blends your strong technical analysis skills and your administration/operational skills to

(i) "magic" our sales data into insights to support forecasting and reporting and make life easier for the sales team so they can focus on selling and

(ii) help maintain and manage people/skills to pipeline/projects etc. so the right consultants are engaged at the right time and are working on the right things.

Technically, you need to have demonstrable skills with Excel (ability to write macros, formulas and lookups), use of a CRM such as Project Works, experience with creating BI reports. In this varied role there will be times when you will need to think outside the box and use your initiative to get stuff done.

Key Responsibilities

• Work daily with members of the sales team with maintaining and managing their sales and projects data and accuracy and cleanliness of it- keen eye for detail is key!
• Collaborate closely with leadership with preparation of weekly, monthly, quarterly sales forecasts and reports – strong ability to deliver accurately to deadlines
• Analyse the sales pipeline for available consultant capacity/experience and help to identity where upskilling existing consultants is required or recommending hiring additional consultants
• Review sales/projects and segmentation data to create insights that help with identification of opportunities or risks
• Help to improve sales processes by identifying inefficiencies and opportunities for automation
• Provide general business administration and project administration to the Sales team and CEO when required including some lightweight EA tasks for CEO

You'll maintain discretion and confidentiality with all sensitive employee, client, and business information.

This role will be most suited to someone who is interested in learning more about how business and sales teams work in professional services environments and may suit a graduate with 3 –4 years of experience.

What we offer:  

• People first culture – We are an authentic and empowered crew, where everyone has a voice and we succeed together
• Crew connection – Regular squad outings, Crew musters, social interest groups and Crew events
• A focus on learning and development –Internal development initiatives and a $2,000 L&D budget for certifications, licences, conferences or anything else you need to grow
• Tech done your way - We provide a $2,500 annual allowance for you to spend on the hardware or home office equipment of your choice

Please note:  

• We are an equal opportunity employer, and we welcome all applications. Particularly those from underrepresented groups
• This role will be an IN OFFICE role.
• At this stage, we are only able to consider candidates with unrestricted local working rights
• We don’t require the assistance of recruitment agencies