• Play a vital role in ensuring older South Australians receive responsive, high-quality care through effective workforce planning and optimisation.
• Join a compassionate and collaborative team where your leadership is valued, your ideas are welcomed, and continuous improvement is part of everyday practice.
• Predominantly office-based role with opportunities to influence operational strategy, lead a team, and grow your career within one of South Australia’s largest purpose-driven organisations.

So many lives. So many ways. One you.

50,000 lives and counting.

That’s how many South Australians our people support each year.

As one of the state’s leading not-for-profits, we’re making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve - and we’re growing our reach for the future.

It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you?

Bring your workforce planning expertise and leadership capability to a role where your impact helps shape better outcomes for people across South Australia.

What you’ll do

As the Workforce Optimisation Lead, you will play a key role in leading workforce scheduling and rostering operations across a complex 7-day-a-week aged care environment. Working closely with operational leaders, you will ensure workforce practices are responsive, customer-focused, efficient, and aligned to service delivery needs.

This is a hands-on leadership role where you will oversee a team of approximately 10–13 direct reports while driving workforce optimisation strategies, continuous improvement initiatives, and operational efficiencies. You will use workforce data and analytical insights to inform scheduling practices, identify opportunities for improvement, and support informed decision-making across the business.

You will also contribute to service quality by managing escalated rostering concerns and complaints, supporting system improvements, and ensuring workforce operations align with compliance and quality standards. While predominantly office-based, some after-hours support and guidance may occasionally be required to support operational continuity.

You’ll be trusted to make a valuable impact by:

• Leading workforce scheduling and rostering operations across a 7-day service environment
• Coaching and supporting a team of Workforce Rostering Officers to deliver high-quality outcomes
• Using workforce data and reporting insights to improve scheduling efficiency and workforce utilisation
• Managing escalated rostering issues and complaints with professionalism and care
• Supporting continuous improvement initiatives across systems, processes, and workforce practices using platforms including Daitum, AlayaCare, RiskMan and TechOne

What you’ll bring

To thrive in this role, you will have:

• Demonstrated experience leading workforce scheduling or rostering teams within a complex operational environment
• Strong data analytical capability with the ability to interpret workforce trends and inform scheduling decisions
• Experience managing workforce planning across a 7-day operational roster
• Excellent stakeholder management, communication, and complaint resolution skills
• Advanced capability using workforce management and operational systems

We would also love you to have:

• Experience within aged care, community services, healthcare, or other highly regulated environments
• Exposure to systems such as Daitum, AlayaCare, RiskMan and TechOne
• Knowledge of workforce optimisation, continuous improvement, and operational reporting practices
• Experience leading change initiatives and mentoring high-performing teams
• Certificate III in Business Administration or a related qualification (desirable) 

Why AnglicareSA?

Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.

Here’s what you can expect in your career at AnglicareSA:

● So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.

● So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.

● So much compassion, and a place to belong: At AnglicareSA, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.

More to enjoy:

● Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships

● Grow your skills and career with learning programs, professional development pathways, and education assistance

● Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more

● Put your family first with paid parental leave (including superannuation), personal leave to care for family members and additional unpaid leave for caring responsibilities

Our impact starts with you

Join AnglicareSA, and help us change lives and communities.

To apply, simply click the “Apply”* button and submit your application by 5pm on Friday, 5th June 2026 (direct applications only, no agencies please).

*Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.

For more information, please contact Helena, Acting Senior Manager Resourcing & Talent, at Helena.maniero@anglicaresa.com.au. Please note we do not accept applications via email.

At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.