• Newly created role!
• Part-time 12-month fixed term contract
• Rotating 5 days on / 5 days off roster shared between two officers
• Provide after-hours support to the SCL team by managing urgent shift changes, coordinating coverage, and escalating issues to ensure safe, consistent care for customers

So many lives. So many ways. One you.

50,000 lives and counting.

That’s how many South Australians our people support each year.

As one of the state’s leading not-for-profits, we’re making a meaningful impact at scale. From foster care to aged care and everything in between, our services are as diverse as the people and communities we serve - and we’re growing our reach for the future.

It takes a special kind of person to work in this sector. Someone with real compassion and care. Could that person be you?

Join us as an Out of Hours Shift Coverage Officer and be part of something bigger.

What you’ll do

As an Out of Hours Shift Coverage Officer, you’ll play a vital role in ensuring smooth operations outside of standard business hours. This is a unique opportunity to support the disability services sector by being the first point of contact for urgent rostering needs overnight. You’ll manage phone calls and emails, provide timely responses to staff sickness notifications, and ensure continuity of care by escalating to agencies when required.

This is a shared role between two officers, working on a 5 days on / 5 days off rotating roster. The shift includes active hours from 7pm–10pm, followed by on-call passive coverage from 10pm–7:30am.

You’ll be trusted to make a valuable impact by:

• Managing after-hours rostering matters and urgent shift changes.
• Coordinating staff coverage while considering skills, compliance, and customer needs.
• Escalating complex issues in line with procedures and maintaining accurate documentation.
• Building strong professional relationships with staff, families, and stakeholders.
• Contributing to service improvement by identifying rostering challenges and solutions.

What you’ll bring

• Strong organisational skills and the ability to problem-solve under pressure.
• Experience in rostering, scheduling, or workforce coordination (NDIS/disability sector experience highly regarded).
• Excellent communication skills with the ability to remain calm and professional in urgent situations.
• A customer-focused approach with empathy, respect, and cultural awareness.
• Familiarity with NDIS requirements, or willingness to learn.
• Confidence in using scheduling systems and maintaining accurate records.

Why AnglicareSA?

Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.

Here’s what you can expect in your career at AnglicareSA:

• So many lives, right here in SA: Our ripple effect starts with you. Whatever your role, you’ll help find a way forward for the communities you live in and care about. That’s something to be proud of.
• So many ways, for our clients and you: We support those in need in so many ways. For you, that means real opportunity to gain new knowledge and experiences and to explore the many pathways a career in our sector can take.
• So much compassion, and a place to belong: At AnglicareSA, you’ll never feel alone. You’ll lean on and learn from genuine people driven to do good, and you’ll build relationships that last a lifetime.

More to enjoy:

• Make your pay go further with salary packaging options, including novated leasing, plus savings on health insurance, motor vehicles, opticians, pharmacy and gym memberships
• Find a better balance with flexible work options, including working from home, part-time work, compressed working weeks and flexible working hours for some roles
• Live and work well with our employee wellbeing program, confidential employee assistance program, chaplaincy services, domestic and family violence support, and more

Our impact starts with you

Join AnglicareSA, and help us change lives and communities.

To apply, simply click the “Apply” button and submit your application by 21st December 2025 (direct applications only, no agencies please).

*Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.

For more information, please contact Angela, Recruitment Business Partner, at angela.rizovski@anglicaresa.com.au. Please note we do not accept applications via email.

At AnglicareSA, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.

We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.