Service Coordination Officer (CHSP)

Seeking a Service Coordination Officer for the Commonwealth Home Support Program (CHSP). Offering permanent part-time, 3 days a week based in Myrtleford

Role Overview:

The Service Coordination Officer (CHSP & SAH) is responsible for the coordination and scheduling of services within Community Care, ensuring timely and appropriate allocation of staff and resources to all contracted programs. This role also provides administrative and customer service support to Community Care Services across Alpine Health and contributes to the effective and efficient operation of services through active participation as a member of the Community Care team.

Key Responsibilities:

• Provide comprehensive administration, service coordination and support for the effective operation and delivery of Community Care Services with a commitment to continuous improvement and delivery of quality, customer focused service including the scheduling of services related to home modifications, meals and assistive technology and client transport across SAH and CHSP programs.

• Forms and manages relationships across the organisation, working with multi-disciplinary teams to establish workforce and individual capacity that fosters high level performance, standards compliance and continuous improvement.

• Employs professional, appropriate communication styles in a range of contexts. Uses a range of techniques to elicit and provide information when working with people and ensures a high regard when working with colleagues.

•Manages self to maintain effectiveness, inclusive of a commitment to continual professional learning and growth.

• Participate in a public holiday rotation roster.

Our Region:

• Alpine Health comprises three multi-purpose health services across the stunning Alpine Region of Northeast Victoria.
• We are in the heart of Alpine country and boasts skiing, scenic walking/hiking trails in our local area, including the majestic Mt. Hotham and Falls Creek.
• We are close to world class Gourmet Food and Wine Region, including King Valley, Rutherglen, Glenrowan and Milawa Gourmet regions.
• We are only 40-60 minutes form the regional centres of Wangaratta and Albury Wodonga.

The successful applicant will benefit from:

• Competitive remuneration, novated leasing and full salary packaging benefits available.
• 5 weeks annual leave and an addition week for any employee working 10 or more weekend shifts.
• Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
• Employee Assistant Programs (EAP)
• Support for our diverse workforce

Applying for the role:

• Enquiries can be made via hr@alpinehealth.org.au
• A PD for this role can be downloaded below or at Jobs | Alpine Healthrg.au/careers/jobs/
• Applications must address the Key Selection Criteria from the PD
• All additional documents can be uploaded within the application after filling in the key criteria.
• Applications are assessed upon receipt & close 30 November 2025.